Customer Service Associate I

dollartree; Euclid (OH); In loco; USD 15.000 - 16.000; Part-time

Vantaggi offerti da questo lavoro

Employee Assistance Program

Retirement plans

Educational Assistance

Descrizione del lavoro

Dollar Tree in Euclid, Ohio is seeking a Customer Service Associate to help customers with questions and recommendations, process sales at the assigned cash register, and maintain a clean, safe, and welcoming store environment.

Responsibilities include stocking and recovering merchandise, unloading freight, following productivity standards, and assisting with restocking bathrooms and floors while engaging professionally with customers and colleagues.

Competenze

• High school diploma or equivalent preferred.
• Prior customer service experience in retail or similar environment preferred.
• Follow instructions and interpret operational documents required.
• Lift 30–50 lbs and perform frequent walking, standing, and lifting.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Mansioni

• Assist customers with questions and recommendations.
• Process sales transactions at the assigned cash register.
• Maintain cash security and protect company assets.
• Stock and recover merchandise; unload trucks as needed.
• Keep the store clean, stocked, and presentable.
• Maintain a positive, safe, and respectful environment with customers and staff.
• Other duties as assigned.

Conoscenze

Customer service

Communication

Organization

Problem solving

Teamwork

Physical stamina

Formazione

High school diploma or equivalent

Descrizione del lavoro

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills and Experience:

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision‑making skills are required

Perks and Benefits:

We offer a wide variety of rewards to support your health, wealth, and mental well‑being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Part time22610 Shore Center Dr,Euclid,Ohio 44123-161404325Dollar Tree

Min: 11

Max: 11.5