Customer Service Associate I

Family Dollar LLC; Douglas (GA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar LLC in Douglas, Georgia seeks a Customer Service Associate to provide a positive shopping experience. You will assist customers with questions, process transactions at the register, and help keep the store well-stocked and presentable.

The role emphasizes friendly service, safety, and teamwork, including stocking, unloading shipments, cleaning, and maintaining a clean, organized store environment for customers and staff.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hospitality, or food service is highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform extensive walking, standing, and repetitive motions.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks and stock replenishment.
• Maintain a safe, respectful environment and professional interactions.

Skills

Customer service experience

Follow instructions

Communication skills

Problem solving

Physical stamina

Education

High school diploma or equivalent

Tools

Cash register operation

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Duties

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills and Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks and Benefits

We offer a wide variety of rewards to support your health, wealth, and mental well-being.

• Medical, pharmacy, dental, and vision insurance.
• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

Part time 817 South 4th Street,Douglas,Wyoming 82633 27112 Family Dollar Here, you’ll have the opportunity to connect with people every day — creating memorable experiences for our customers while also building a career that can take you anywhere. Join our team and see where your journey can take you.

We're invested in your health and wellness. That’s why we invest in perks, programs, and resources that help you at every stage of your life and career.