Customer Service Associate I

Dollar Tree Stores INC; Colonial Heights (VA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Educational Assistance

Retirement plans

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate in Colonial Heights, VA to deliver a great shopping experience. You will assist customers, handle cash transactions, stock shelves, and help unload trucks while maintaining store security and a friendly environment.

The role emphasizes strong communication, reliability, and the ability to lift 30–50 lbs as needed. Part-time opportunities and a friendly team atmosphere are highlighted in the posting.

Qualifications

• High school diploma or equivalent preferred.
• Retail or customer service experience is highly preferred.
• Ability to lift 30–50 lbs and perform physical tasks as needed.
• Strong customer service, communication, and organizational skills.

Responsibilities

• Assist customers with questions and recommendations.
• Process sales transactions at the register.
• Maintain cash security and protect company assets.
• Stock replenish and merchandise recovery.
• Receive and unload merchandise as needed.
• Keep store clean and presentable, including bathrooms.
• Provide a positive, safe, and respectful shopping environment.
• Perform additional duties as assigned.

Job description

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Duties include, but are not limited to, the following:

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills and Experience:

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks and Benefits:

• We offer a wide variety of rewards to support your health, wealth, and mental well-being.
• In addition to medical, pharmacy, dental, and vision insurance, we offer:
• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

Part time 1502 Boulevard,Colonial Heights,Virginia 23834-3005 01006 Dollar Tree From: 13 To: 13.5

Here, you'll have the opportunity to connect with people every day - creating memorable experiences for our customers while also building a career that can take you anywhere.

Join our team and see where your journey can take you.

We're invested in your health and wellness. That's why we invest in perks, programs, and resources that help you at every stage of your life and career.