Customer Service Associate I

Dollar Tree Stores; Claremont (NC); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Medical, dental, and vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A leading discount retail chain is seeking a Customer Service Associate in Claremont, NC. In this part-time role, you will assist customers, manage sales transactions, and maintain store cleanliness. Preferred qualifications include previous customer service experience and a high school diploma. Skills in problem-solving, communication, and organization are essential. The position includes various benefits such as medical insurance, retirement plans, and educational assistance.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to lift between 30 and 50 lbs. and meet physical demands.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions and maintain security of cash.
• Keep the store well-stocked and maintain cleanliness.

Skills

Excellent customer service skills

Strong problem-solving skills

Organizational skills

Communication skills

Education

High school diploma or equivalent

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include:

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well‑stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills and Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem‑solving and decision‑making skills are required

Perks and Benefits

• Medical, pharmacy, dental, and vision insurance
• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT, VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

We are a part‑time position located at 3035 Centennial Blvd, Claremont, North Carolina 28810‑9694. Phone: 09676. Dollar Tree.