Customer Service Associate I

Dollar Tree Stores; Cedar Hill (TX); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A leading retail company is seeking an Entry-Level Associate in Cedar Hill, Texas. Responsibilities include assisting customers, managing sales transactions, and maintaining store cleanliness. A high school diploma is preferred, along with previous customer service experience. The role requires physical capability to lift heavy items and frequent movement. This full-time opportunity offers various employee perks.

Qualifications

• Previous customer service experience in retail preferred.
• Ability to follow instructions and interpret operational documents required.
• Frequent walking, standing, and lifting required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions and maintain cash register.
• Maintain cleanliness throughout the store.

Skills

Excellent customer service skills

Strong organizational skills

Strong communication skills

Problem-solving skills

Ability to lift between 30 and 50 pounds

Education

High school diploma or equivalent

Job description

1 day ago Be among the first 25 applicants

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well‑stocked and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills and Experience

• High school diploma or equivalent preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred
• Ability to follow instructions and interpret operational documents required
• Must be able to lift between 30 and 50 pounds from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills required
• Strong organizational and communication skills required
• Strong problem‑solving and decision‑making skills required

Perks and Benefits

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position; this is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Seniority level

Entry level

Employment type

Full-time

Job function

Other (Retail)

Part time
435 E Fm 1382, Cedar Hill, Texas 75104-6027
02095