Customer Service Associate I

Dollar Tree Stores; Carrollton (GA); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A major retail chain in Carrollton, Georgia, is seeking a Customer Service Associate I for a full-time position. Responsibilities include assisting customers, managing sales transactions, and maintaining store cleanliness. Ideal candidates will have strong customer service skills and a high school diploma. This entry-level role offers various benefits including medical and educational assistance.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery or drug store environment is highly preferred.
• Ability to lift between 30 and 50 lbs.
• Must meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working the assigned cash register.
• Maintain cleanliness throughout the store.

Skills

Customer service skills

Organizational skills

Communication skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

Overview

We are seeking a Customer Service Associate I to join our team at Dollar Tree Stores and deliver a great shopping experience for every customer. Duties include, but are not limited to:

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working the assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and help with unloading trucks; stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Maintain cleanliness throughout the store, including bathrooms, floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks and Benefits

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We also comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities. This job description is not a contract of employment and may be amended from time to time. Employment is at-will.

Location

1004 Bankhead Hwy, Carrollton, Georgia 30117

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Retail