Customer Service Associate I

Family Dollar; Black Canyon City (AZ); On-site; USD 20,664 - 24,796; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A leading retail company is seeking a Customer Service Representative in Black Canyon City, Arizona. The successful candidate will assist customers, manage transactions, and maintain store cleanliness. Preferred qualifications include a high school diploma and previous retail experience. Strong organizational and problem-solving skills are essential. This part-time position offers competitive perks and benefits.

Qualifications

• Experience in a customer service role is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to meet physical demands of the job.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain cleanliness throughout the store.

Skills

Customer service experience in retail

Organizational skills

Communication skills

Problem-solving skills

Ability to lift between 30 and 50 lbs

Education

High school diploma or equivalent

Job description

Family Dollar – Customer Service Representative, Full or Part Time

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills And Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks And Benefits

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more

Equal Employment Opportunity: We are an equal opportunity employer and are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds. Employment decisions are made without regard to any protected status. In accordance with local laws, minors may be eligible for employment in certain roles.

Disability Accommodation: We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

At-Will Employment: This job description is not a contract of employment and may be amended to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Job Details

Seniority level: Entry level

Employment type: Part-time

Job function: Other

Industries: Retail

Location: 34150 S Old Black Canyon Hwy, Black Canyon City, Arizona 85324