Customer Service Associate I

Family Dollar Stores Of Mississippi LLC; Batesville (AR); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee assistance program

Store discounts

Job summary

Family Dollar is seeking a Customer Service Associate to provide a welcoming shopping experience in Batesville. You will assist customers, process transactions, and help stock and maintain store cleanliness.

We value strong communication, reliability, and a team-oriented attitude to ensure a safe, friendly environment for customers and colleagues alike.

Qualifications

• High school diploma or equivalent preferred.
• Retail, hospitality, or service experience is highly preferred.
• Ability to follow instructions and interpret operating documents.

Responsibilities

• Assist customers with questions and recommendations.
• Handle sales transactions at the register and maintain cash security.
• Keep store stocked and recover merchandise.
• Receive shipments and stock replenish per productivity standards.
• Maintain a safe, respectful environment and professional interactions.
• Keep store clean, including bathrooms, floors, and trash.

Skills

High school diploma

Customer service experience

Ability to follow instructions

Physical stamina

Excellent communication

Organization

Problem-solving

Education

High school diploma or equivalent

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Duties

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills and Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks and Benefits

• We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

Equal Opportunity and Diversity

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

Employment and Location

Part time 116 Highway 51 N,Batesville,Mississippi 38606 23246 Family Dollar

Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Here, you’ll have the opportunity to connect with people every day creating memorable experiences for our customers while also building a career that can take you anywhere. Join our team and see where your journey can take you. We're invested in your health and wellness. That’s why we invest in perks, programs, and resources that help you at every stage of your life and career.