Customer Service Associate I

Dollar Tree Stores

Batavia (IL)

On-site

USD 20,664 - 21,352

Part time

14 days+

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Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A leading retail company is seeking a Customer Service Associate I in Batavia, Illinois. The role involves assisting customers, managing cash transactions, and maintaining store cleanliness. Ideal candidates will have a high school diploma, customer service experience, and strong communication skills. This part-time position offers a pay range of $15.00 - $15.50 per hour.

Qualifications

High school diploma or equivalent preferred.
Previous customer service experience in a retail environment highly preferred.
Ability to follow instructions and interpret operational documents required.
Must be able to lift between 30 and 50 lbs. from floor to above shoulder height.
Excellent customer service and relationship management skills required.
Strong organizational and communication skills required.
Strong problem-solving and decision-making skills required.

Responsibilities

Assist customers with questions and recommendations.
Manage sales transactions while working assigned cash register.
Maintain the security of cash and protect company assets.
Keep the store well-stocked, and recover merchandise.
Receive merchandise and help with unloading trucks.
Ensure a positive, safe, and respectful environment.
Responsible for maintaining cleanliness throughout the store.

Job description

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Join to apply for the Customer Service Associate I role at Dollar Tree Stores

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

Assist customers with questions and recommendations
Manage sales transactions while working assigned cash register
Maintain security of cash and protect company assets
Keep the store well-stocked, and recover merchandise
Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
Other duties as assigned*

Skills and Experience:

High school diploma or equivalent is preferred
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
Ability to follow instructions and interpret operational documents is required
Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
Excellent customer service and relationship management skills are required
Strong organizational and communication skills are required
Strong problem-solving and decision-making skills are required

Perks and Benefits:

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

Employee Assistance Program
Retirement plans
Educational Assistance
And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Part time

1964 W. Fabyan,Batavia,Illinois 60510

07500

Dollar Tree

Min:

15

Max:

15.5

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Other
Industries
Retail

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