Customer Service Associate I

Dollar Tree Stores; Alamo (TX); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A retail company is seeking a Customer Service Associate in Alamo, Texas to provide excellent service and assist customers. Responsibilities include managing transactions, maintaining stock, and ensuring a clean store. Qualifications include customer service experience and a high school diploma. The role emphasizes teamwork and strong communication skills, with opportunities for full-time or part-time employment.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs from floor to above shoulder height.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Keep the store well-stocked and recover merchandise.
• Ensure a positive work environment while maintaining professional interactions.

Skills

Customer service experience

Strong organizational skills

Communication skills

Problem-solving skills

Ability to lift 30-50 lbs

Education

High school diploma or equivalent

Job description

1 week ago – Be among the first 25 applicants

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well‑stocked and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills and Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem‑solving and decision‑making skills are required

Perks and Benefits

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more

We offer a wide variety of rewards to support your health, wealth, and mental well‑being. In addition to medical, pharmacy, dental, and vision insurance, we offer an Employee Assistance Program, retirement plans, educational assistance, and many other benefits.

We are an equal‑opportunity employer, committed to recruiting, hiring, training and promoting qualified people of all backgrounds and making all employment decisions without regard to any protected status. In accordance with local laws (AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT, VA, WV, WI and WY), minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification is not a contract of employment and may be modified to meet evolving business needs. Employment is at‑will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Job type: Full‑time (though part‑time positions may also be open) | Location: 1449 W Duranta Ave, Alamo, Texas 78516 | Contact: 03642