Customer Service Associate I

Dollar Tree Stores

Adel (GA)

On-site

USD 25,000 - 35,000

Part time

14 days+

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Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A retail company in Adel, Georgia, is seeking a part-time Customer Service Associate to enhance customer shopping experiences. You will assist customers, manage transactions, and ensure the store's cleanliness. Ideal candidates should possess excellent customer service skills and preferably have previous retail experience. Join us to contribute to a positive shopping environment.

Qualifications

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
Must be able to lift between 30 and 50 lbs.
Ability to follow instructions and interpret operational documents is required.

Responsibilities

Assist customers with questions and recommendations.
Manage sales transactions while working assigned cash register.
Maintain security of cash and protect company assets.

Skills

Excellent customer service

Strong organizational skills

Problem-solving skills

Relationship management

Communication skills

Education

High school diploma or equivalent

Job description

Overview

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Responsibilities

Assist customers with questions and recommendations
Manage sales transactions while working assigned cash register
Maintain security of cash and protect company assets
Keep the store well-stocked, and recover merchandise
Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
Other duties as assigned

Qualifications

High school diploma or equivalent is preferred
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
Ability to follow instructions and interpret operational documents is required
Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
Excellent customer service and relationship management skills are required
Strong organizational and communication skills are required
Strong problem-solving and decision-making skills are required

Perks and Benefits

Employee Assistance Program
Retirement plans
Educational Assistance
And much more

Regulatory and Employment Information

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws, minors may be eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not a complete list of job duties and may be amended from time to time. Incumbents will follow any other instructions and perform any other related duties as required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Location and Employment Type