Customer Service Associate | Fast-Paced Food & Retail

wawa; Burlington (NJ); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Mental health benefits

Employee Stock Ownership Plan

401(k) + matching

Education Assistance Program

Paid parental leave

Store discounts

Paid time off

Flexible schedules

Job summary

Wawa, Inc. is seeking a Customer Service Associate to greet customers, prepare meals, and operate the register in a fast-paced grocery store environment in New Jersey. This role emphasizes friendly service, accuracy, and teamwork across shifts.

The position involves stocking, maintaining clean stations, and complying with all store policies to ensure a safe, welcoming shopping experience for guests. Prior customer service is valued and growth opportunities exist within the company.

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask.
• Must be 16+ years old with reliable transportation.
• Enjoy working in a team environment.

Responsibilities

• Greet and engage with customers to ensure their needs are met both quickly and courteously.
• Prepare food items such as breakfast items, built-to-order sandwiches, specialty beverages, and pizzas; keep coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, assist with lottery and ID verification for age‑restricted products.
• Ensure stores are well-stocked and shelves remain fresh, full, and inviting.
• Help keep stores clean and safe by following policies and guidelines.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, trash disposal, and more.

Skills

Great communication

Customer service

Fast-paced environment

Team player

Job description

Wawa, Inc. is seeking a Customer Service Associate to greet customers, prepare meals, and operate the register in a fast-paced grocery store environment in New Jersey. This role emphasizes friendly service, accuracy, and teamwork across shifts.

The position involves stocking, maintaining clean stations, and complying with all store policies to ensure a safe, welcoming shopping experience for guests. Prior customer service is valued and growth opportunities exist within the company.