Customer Service Associate - Canton

HomeBuys; Canton (OH); Presencial; USD 15 000 - 18 000; Tempo integral

Resumo da oferta

HomeBuys is seeking a Customer Service Associate in Canton, OH to greet customers, answer questions, ring up sales, and help maintain a clean, organized store floor. The role emphasizes friendly, courteous service and accurate transactions.

Ideal candidates have 0-1 years in retail, 18+ years old, and strong communication skills. The position offers full-time or part-time hours with starting pay around $12/hour, depending on experience.

Qualificações

• Must be 18 years of age or older.
• Friendly and positive attitude.
• Excellent customer service and communication skills.
• Ability to adapt quickly to new policies and procedures in a fast paced environment.
• Attention to detail.
• High school diploma or equivalent desired.
• 0-1 years of retail experience desired.

Responsabilidades

• Provides a positive customer experience with fair, friendly, and courteous service
• Registers sales on a cash register by scanning items, itemizing, and totaling customers’ purchases
• Resolves customer issues and answers questions
• Provides pricing information by answering questions
• Maintains sales floor operations by following policies and procedures and reporting needed changes
• Maintains a safe and clean working environment by complying with procedures, rules, and regulations
• Contributes to team effort by accomplishing related results as needed

Conhecimentos

Customer service

Communication

Adaptability

Attention to detail

Friendly attitude

Minimum age 18

Retail experience 0-1 years

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

General Job Description

We are looking for an efficient, courteous Customer Service Associate who possesses excellent customer service skills. The Customer Service Associate is responsible for ensuring that our valued customers have a positive and memorable experience while shopping at HomeBuys. Greeting customers promptly and courteously; guiding customers to departments if necessary; recovering and reorganizing the sales floor; ringing out customers at the cashwrap; and stocking are just some of the tasks that fall under the Customer Service Associate role.

Responsibilities

• Provides a positive customer experience with fair, friendly, and courteous service
• Registers sales on a cash register by scanning items, itemizing, and totaling customers’ purchases
• Resolves customer issues and answers questions
• Provides pricing information by answering questions
• Maintains sales floor operations by following policies and procedures and reporting needed changes
• Maintains a safe and clean working environment by complying with procedures, rules, and regulations
• Contributes to team effort by accomplishing related results as needed

Education & Skills

• Must be 18 years of age or older
• Friendly and positive attitude
• Excellent customer service and communication skills
• Ability to adapt quickly to new policies and procedures in a fast paced environment
• Attention to detail
• High school diploma or equivalent desired
• 0-1 years of retail experience desired

Physical Requirements

• Able to lift up-to 50 pounds – Occasionally
• Pushing/pulling carts and/or pallet jacks containing merchandise in-excess of 50 pounds - Occasionally
• Standing and/or walking - Constantly
• Bending, twisting and/or turning – Frequently
• Squatting and/or kneeling – Occasionally
• Reaching above shoulder – Occasionally
• Hand and eye dexterity relating to register/computer keyboard operations – Frequently

Hours & Compensation

• Able to work a flexible schedule: evenings, weekends, and holidays required
• Full time or part time hours available
• Starting rate $12/hour or commensurate with experience

HomeBuys, INC. is an equal opportunity employer. HomeBuys, INC. will not discriminate against applicants or employees based on any characteristic protected by law. This includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, age, genetics, and veteran status. HomeBuys, INC. will make employment decisions based on merit, job requirements, and business needs.