Customer Service Associate - Automotive Finishes

Sherwin-Williams; Greenville (SC); On-site; USD 17,000 - 22,000; Part time

Job summary

Sherwin-Williams is seeking a part-time Customer Service Associate at Automotive Finishes, Greenville, SC to prepare orders, assist customers, and deliver products using company vehicles. Responsibilities include loading, unloading, and handling materials safely while maintaining accurate inventory and POS transactions.

Candidates should be 18+, legally eligible to work in the U.S., hold a valid driver's license, and be able to lift up to 70 lbs.

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the United States without sponsorship.
• Must have a valid, unrestricted driver's license.
• Lift and carry up to 50 lbs frequently and up to 70 lbs on occasion.
• Willing to work all scheduled hours, with or without reasonable accommodation.

Responsibilities

• Prepare orders for delivery or pickup and ensure proper loading.
• Load and unload products from deliveries and operate warehouse equipment.
• Assist customers in person and by phone and process sales transactions.
• Maintain a clean, safe, and organized stockroom and optimal space utilization.
• Follow safety procedures and complete inventory procedures as required.

Skills

Customer service

Safety awareness

Teamwork

Education

High School diploma or GED

Tools

Forklifts

Pallet jacks

Hand trucks

Job description

Job Description

The Customer Service Associate is responsible for delivering products to customers from Sherwin-Williams branches using Company vans or pick-up trucks. The Customer Service Associate ensures deliveries are complete, packed correctly, and safely delivered to the correct customer. The Customer Service Associate is responsible for receiving and preparing orders and safely moving and loading. This position is also expected to provide customer service, monitor inventory, and operate color retrieval and paint mixing machine equipment, as needed.

Location

The individual selected for this role will be expected to work at Automotive Finishes #9256 located at 14 Brozzini Ct., Greenville, SC 29615.

Employment Type

This is a part-time position.

Work Schedule

The work schedule will align with the branch's hours of operation of Monday through Friday between 8:00 AM and 5:00 PM. Specific working hours will be determined based on business needs and are subject to change.

Responsibilities

• Prepare orders for delivery or pickup according to schedule in a safe and timely manner (load, pack, wrap, label, ship)
• Load and unload products from deliveries
• Operate and maintain warehouse vehicles and equipment, including but not limited to forklifts, hand trucks/pallet jacks, carts, etc.
• Assist customers in person and over the phone
• Process sales transactions in the POS accurately and consistently with policies and procedures
• Communicate and cooperate with supervisors and coworkers
• Keep a clean and safe working environment and optimize space utilization
• Follow quality service standards and comply with procedures, rules, and regulations
• Ensure that the stockroom is organized
• Operate color retrieval and paint mixing machine equipment as needed
• Comply with inventory control procedures and assist with physical inventory process
• Complete Monthly and Quarterly Safety Training

Qualifications

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have a valid, unrestricted driver's license
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, with or without reasonable accommodation

Preferred Qualifications

• Have at least a High School diploma or GED
• Have at least one (1) year of work experience using material handling equipment (for example forklifts (stand and sit), pallet jacks, hand trucks, order pickers, vacuum-hoists, drum dollies, conveyor belts, etc.)
• Have at least one (1) year of work experience in customer service, retail, or sales

About Us

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

• Life ... with rewards, benefits and the flexibility to enhance your health and well-being
• Career ... with opportunities to learn, develop new skills and grow your contribution
• Connection ... with an inclusive team and commitment to our own and broader communities
• It's all here for you... let's Create Your Possible

Compensation

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Equal Employment Opportunity

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Federal Contractor Notification

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Privacy Notice

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.