Customer Service Associate

Wawa, Inc.; Town of Florida (NY); On-site; USD 21,352 - 26,518; Part time

Benefits offered by this job

Medical, dental, and vision coverage

ESOP (Employee Stock Ownership Plan)

401(k) with matching

Education Assistance Program

Paid time off

Flexible schedules

Job summary

A leading convenience store chain in Town of Florida seeks a Customer Service Associate to provide outstanding service and assist customers with their needs. Responsibilities include greeting customers, preparing food and beverages, operating the cash register, and maintaining a clean store environment. Ideal candidates should possess strong communication skills, the ability to multitask in a fast-paced setting, and a commitment to team collaboration. Competitive hourly wage with benefits including medical coverage and 401(k) plan.

Qualifications

• Must be 16+ years old with reliable transportation.

Responsibilities

• Greet and engage with customers to ensure their needs are met both quickly and courteously.
• Prepare food items and keep coffee station clean and organized.
• Operate the cash register and handle payments.
• Ensure stores are well-stocked and inviting.
• Complete store housekeeping duties.

Skills

Great communication and customer service skills

Ability to thrive in a fast-paced environment and multitask effectively

Enjoy working in a team environment

Job description

Overview

Soar with us at Wawa. We believe we can make life a little better every day – one smile, hoagie, or experience at a time. There’s one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you’ll be part of a caring team that’s dedicated to helping all of us fly high – together. We’re team players, day-brighteners, and go-getters, and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We’re proud to be a part of a winning team of Associate owners who shape our success and who help our communities and one another at every turn.

Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar. As a Customer Service Associate (CSA), you are the friendly face that puts the “Wow” in Wawa by greeting and serving our customers. You are part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter.

What You’ll Do

• Greet and engage with customers to ensure their needs are met both quickly and courteously.
• Prepare food items such as our breakfast items, built-to-order sandwiches, specialty beverages, and pizzas, and keep our coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and ID verification for age-restricted products.
• Ensure stores are well-stocked and shelves remain fresh, full, and inviting.
• Help keep stores clean and safe by following all established policies, procedures, and guidelines.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, garbage, and more.

Benefits

• We offer inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. Benefits include medical, dental, vision and mental health coverage, ESOP (Employee Stock Ownership Plan), 401(k) with matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules, and additional benefit and wellness programs.
• Eligibility for Wawa Benefits is defined under the terms of the plan(s).

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask effectively.
• Must be 16+ years old with reliable transportation.
• Enjoy working in a team environment.

The hourly range for this position is $15.50 - $19.25 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at [e-mail].

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.