Customer Service Associate

General Floor Industries; Lawrenceville (GA); On-site; USD 27,552 - 33,062; Full time

Benefits offered by this job

Ideal hours

Career growth

Referral program

Full benefits

Job summary

General Floor in Lawrenceville, NJ, is hiring a Counter Sales Associate to greet customers, present products, and process orders in a fast-paced showroom environment.

You will support pricing inquiries, quotes, and order follow-ups while assisting in warehouse tasks when needed, all within a team-driven culture and a balanced schedule.

Qualifications

• Customer service focus and willingness to assist customers.
• Ability to communicate product information, pricing, and availability clearly.
• Capacity to process orders and follow up on quotes.
• Willingness to assist in warehouse operations when needed.

Responsibilities

• Warmly greet customers and deliver top-notch customer service
• Showcase and promote General Floor's diverse range of products and services
• Provide accurate product information, pricing, and availability
• Efficiently process orders and follow-up on quotes
• Assist in warehouse operations when needed, including receiving, picking, and loading

Skills

Customer service

Sales experience

Communication skills

Phone support

Job description

Elevate Your Career with General Floor!

Are you ready to embark on a journey of growth and success? Join our dynamic team as a Counter Sales Associate at our vibrant Lawrenceville, NJ showroom. At General Floor, we're not just offering a job; we're inviting you to be part of a thriving community that values teamwork, excellence, and outstanding customer service.

Why you'll love working with us:

Teamwork and Customer Focus: Be a pivotal part of our friendly environment where building strong customer relationships is the heart of what we do.

Opportunity for Growth: We're seeking energetic individuals who are eager to learn and grow. As a Counter Sales Associate, you'll have the chance to develop your skills and drive branch sales growth while delivering exceptional service both in-person and over the phone.

Key Responsibilities Include:

• Warmly greet customers and deliver top-notch customer service
• Showcase and promote General Floor's diverse range of products and services
• Provide accurate product information, pricing, and availability
• Efficiently process orders and follow-up on quotes
• Assist in warehouse operations when needed, including receiving, picking, and loading

Perks That Set Us Apart:

• Ideal Hours: Say goodbye to nights and weekends - enjoy a balanced work-life schedule.
• Career Growth Opportunities: We're committed to your professional development and offer clear paths for advancement within the company.
• Employee Referral Program: Earn extra rewards by referring talented individuals to join our team.
• Generous Company Benefits: Enjoy paid personal time off, holidays, and ongoing training opportunities.
• Comprehensive Benefits: Access full medical coverage including vision and dental, along with a robust 401(k) plan with company match.

Salary Range: $20-$24/hr and bonus eligible. The listed range is a guideline and does not limit consideration of candidates with exceptional qualifications. Final compensation will be determined based on candidate qualifications, internal equity, and market factors.

EOE/DFW. No phone calls or agencies please.