Customer Service Associate

Wawa, Inc.; Kearny (NJ); On-site; USD 23,763 - 29,274; Part time

Benefits offered by this job

Medical coverage

401(k) with matching

Flexible schedules

Paid time off

Store discounts

Job summary

Wawa, Inc. in Kearny, NJ is looking for a Customer Service Associate to enhance customer experiences. As a CSA, you will greet customers, prepare food items, and maintain store cleanliness while working in a team-oriented environment.

The hourly pay ranges from $17.25 to $21.25 and varies based on experience and location. Wawa offers benefits including medical coverage, a 401(k) with matching, and flexible schedules. Join Wawa to be part of a supportive and inclusive team!

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast‑paced environment and multitask effectively.
• Must be 16 years or older with reliable transportation.
• Enjoy working in a team environment.

Responsibilities

• Greet and engage with customers to ensure their needs are met quickly and courteously.
• Prepare food items such as breakfast items and built‑to‑order sandwiches.
• Operate the cash register and handle payments.
• Ensure stores are well‑stocked and shelves remain fresh.
• Help keep stores clean and safe by following all established policies.
• Complete store housekeeping duties.

Skills

Communication skills

Customer service skills

Ability to multitask

Teamwork

Job description

Soar with us at Wawa. We believe we can make life a little better every day – one smile, hoagie, or experience at a time. And there’s one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you’ll be part of a caring team that’s dedicated to helping all of us fly high – together. We’re team players, day-brighteners, and go-getters – and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We’re proud to be a part of a winning team of Associate owners who shape our success. We’re committed to helping our communities and one another at every turn, because we know that when we fly together, there’s no limit to how far we can go.

Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar. As a Customer Service Associate (CSA) you are the friendly face that puts the ‘Wow’ in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter.

What You’ll Do

• Greet and engage with customers to ensure their needs are met quickly and courteously.
• Prepare food items such as breakfast items, built‑to‑order sandwiches, specialty beverages, and pizzas, and keep the coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and ID verification for age‑restricted products.
• Ensure stores are well‑stocked and shelves remain fresh, full, and inviting.
• Help keep stores clean and safe by following all established policies, procedures, and guidelines.
• Complete store housekeeping duties, including cleaning, dusting, sweeping, mopping, emptying trash, and more.

Benefits

• We are committed to offering inclusive, meaningful benefits and rewards that support Associates financially, physically, and emotionally. Benefits include medical, dental, vision, and mental health coverage; a 401(k) with matching; an Education Assistance Program; paid parental leave; store discounts; paid time off; flexible schedules; and access to additional benefit and wellness programs.
• Eligibility for Wawa Benefits is defined under the terms of the plan(s).

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast‑paced environment and multitask effectively.
• Must be 16 years or older with reliable transportation.
• Enjoy working in a team environment.

The hourly range for this position is $17.25 – $21.25 and is commensurate with position, experience, and location. Associates will receive a $1.50 shift differential for hours worked between 12 a.m.–6 a.m.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at [e-mail].

Wawa, Inc. is an equal‑opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state, and local laws, Wawa recruits, hires, promotes, and evaluates all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status, or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.