Customer Service Associate

Wawa, Inc.; Jacksonville (FL); On-site; USD 20,664 - 25,830; Part time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) + matching

Education Assistance Program

Paid time off

Flexible schedules

Job summary

A leading retail company is seeking a Customer Service Associate in Jacksonville, Florida. The role involves greeting customers, preparing food items, and operating cash registers while maintaining store cleanliness. Ideal candidates should be 16+ with strong communication skills and the ability to thrive in a fast-paced environment. This part-time position offers competitive hourly pay and various benefits including medical and 401(k).

Qualifications

• Must be 16+ years old with reliable transportation.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Greet and engage with customers to ensure their needs are met quickly.
• Prepare food items and operate the cash register.
• Ensure stores are well-stocked and shelves remain inviting.
• Complete store housekeeping duties.

Skills

Communication skills

Customer service

Multitasking

Teamwork

Job description

Overview

Join our team at Wawa as a Customer Service Associate (CSA). You will be the friendly face that greets and serves customers, helping to put the ‘Wow’ in Wawa by delivering friendly, efficient service and supporting our brand values of putting people first and doing the right thing.

What You’ll Do

• Greet and engage with customers to ensure their needs are met quickly and courteously.
• Prepare food items such as breakfast items, built-to-order sandwiches, specialty beverages, and pizzas; keep the coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and ID verification for age-restricted products.
• Ensure stores are well-stocked and shelves remain fresh, full, and inviting.
• Help keep stores clean and safe by following all established policies, procedures, and guidelines.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, and trash removal.

Benefits

• Inclusive, meaningful benefits and rewards that support Associates financially, physically, and emotionally, including medical, dental, vision, and mental health benefits; ESOP; 401(k) + matching; Education Assistance Program; paid parental leave; store discounts; paid time off; flexible schedules; and additional benefit and wellness programs.
• Eligibility for benefits defined under the terms of the plan(s).

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask effectively.
• Must be 16+ years old with reliable transportation.
• Enjoy working in a team environment.

The hourly range for this position is $15.00 - $18.75 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am – 6am.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at [e-mail].

Wawa, Inc. is an equal opportunity employer. We recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Employment details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Other
• Industries: Retail