Customer Service Associate

Walgreens; Hales Corners (WI); On-site; USD 21,000 - 26,000; Part time

Job summary

Walgreens in Hales Corners, WI is seeking part-time retail staff to deliver a friendly checkout and customer experience. You will operate a register, handle cash, and assist customers with products and services in a fast, courteous manner.

Responsibilities include maintaining neat shelves, recommending items, and supporting photo services and web pickup. Prior retail experience and flexibility for evenings/weekends are preferred.

Qualifications

• Fluent reading and basic math skills for fast checkout.
• Ability to greet customers and resolve questions effectively.
• Willingness to work flexible schedule evenings and weekends.

Responsibilities

• Greet customers and provide courteous checkout service.
• Register sales, handle cash, and process returns as needed.
• Maintain clean, well merchandised counters and shelves.
• Support displays, stock rotation, and price checks.
• Assist customers with photo services and web order pickup.
• Follow store policies and participate in team tasks as directed.

Skills

Customer Service

Cash Handling

Retail Experience

POS Systems

Job description

Job Description

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Provides customers with courteous, friendly, fast, and efficient service.
• Recommends items for sale to customer and recommends trade-up and/or companion items.
• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
• Assists with separation of food items (e.g., raw foods from pre‑cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
• Has working knowledge of store systems and store equipment.
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
• Assumes web pick‑up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager or assigned by corporate.

External Basic Qualifications

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.
• Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

Employment Type

Part-time

Job Function

Retail

Store

07568‑HALES CORNERS WI

Common Location

5860 S 108TH ST,HALES CORNERS,WI,53130-01912-07568-S

Pay Type

Hourly

Start Rate

15

Max Rate

19