Customer Service Associate

Jack Flash Stores; Effingham (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible scheduling

Career growth

Team environment

Pay increases

Annual wage reviews

Cashier contests

Beverage discounts

Fuel discounts

Uniform contribution

Referral bonus

Job summary

Jack Flash Stores is seeking friendly and dependable Customer Service Associates to join our team in Effingham, IL. Whether you are new to retail or bring experience, you will help create a positive shopping experience for every customer.

You will handle cash, assist customers, stock shelves, and support daily store operations in a fast-paced environment. Flexible scheduling and opportunities to grow with the team are offered.

Qualifications

• Friendly, dependable, and customer-focused.
• Honest and trustworthy.
• Comfortable handling cash and operating a register.
• Able to perform basic math calculations.

Responsibilities

• Greet customers with a friendly attitude.
• Operate the cash register and process transactions accurately.
• Answer customer questions and provide excellent service.
• Stock merchandise and keep shelves organized.
• Prepare fresh coffee and maintain beverage stations.
• Clean and maintain a safe, organized store.
• Assist with other daily tasks as needed.

Skills

Customer-focused

Reliable

Cash handling

Basic math

Physical stamina

HS diploma

Education

High school diploma or equivalent

Tools

Cash register

Job description

Jack Flash is hiring full-time and part-time Customer Service Associates to join our team in Effingham, IL. Whether you're looking for your first retail job or have years of customer service experience, we'd love to meet you. If you enjoy helping people, staying active throughout your shift, and working in a friendly team environment, this could be the perfect opportunity for you.

About Jack Flash

Jack Flash is a family-owned company that has proudly served communities throughout Illinois and Missouri since 1986. What began as a single convenience store has grown into a network of 18 locations, including convenience stores, truck stops, liquor stores, and car washes.

Our success is built on friendly service, quality products, and team members who genuinely care about our customers. We believe in creating a workplace where employees are respected, supported, and given opportunities to grow.

What We Offer

We appreciate the hard work our team members put in every day and offer a variety of benefits, including:

• Flexible scheduling
• Opportunities for advancement and career growth
• Positive, team-oriented work environment
• Performance-based pay increasesAnnual wage reviews
• Competitive cashier incentive contests
• Discounted fountain beverages during your shift
• Fuel discounts
• Uniform contribution
• Employee referral bonus program

What You'll Do

As a Customer Service Associate, you'll play an important role in creating a great experience for every customer who visits our store. No two days are exactly alike, and you'll stay busy throughout your shift with a variety of responsibilities.

Your duties may include:

• Greeting customers with a friendly attitude
• Operating the cash register and processing transactions accurately
• Answering customer questions and providing excellent service
• Stocking merchandise and keeping shelves organized
• Preparing fresh coffee and maintaining beverage stations
• Cleaning and maintaining a safe, organized store
• Assisting with other daily tasks as needed

If you enjoy working in a fast-moving environment where every day brings something different, you'll fit right in.

Qualifications

We're looking for someone who is:

• Friendly, dependable, and customer-focused
• Honest and trustworthy
• Comfortable handling cash and operating a register
• Able to perform basic math calculations
• Capable of lifting up to 50 pounds
• Able to stand and walk for extended periods
• High school graduate or equivalent (preferred)