Customer Service Associate

Force Home Services; Denton (TX); On-site; USD 32,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision, and life 보험

401(k) plan

Vacation accrual from the 1st day

Performance bonuses

Unlimited monthly individual bonus

Unlimited monthly team bonus

Job summary

Force Home Services Heating, Air Conditioning & Plumbing in Denton, TX is hiring a full-time Customer Service Associate to assist our customers and ensure they have a great experience in the Denton area.

Base salary starts at $15/hour, with potential to earn over $60,000/year including bonuses and commissions. We also offer unlimited monthly individual and team bonuses along with competitive pay and family-friendly culture.

Qualifications

• High school diploma or GED required.
• Strong communication and interpersonal skills.
• Customer-oriented with ability to handle stress.

Responsibilities

• Interact with clients, communicate clearly and kindly.
• Help customers and sell home services.
• Handle issues and find resolutions promptly.
• Enjoy helping others and using your skills to fuel success.

Skills

Effective communicator

Team-oriented

Organized and punctual

Customer-oriented

Patient and adaptable

Education

High school diploma or GED

Job description

Force Home Services Heating, Air Conditioning, & Plumbing is currently hiring for a full-time Customer Service Associate to assist our customers and ensure they have a great experience with us in the Denton, TX area. This HVAC customer service representative position earns a base salary starting at $15/hour and can earn over $60,000/year with bonuses and commissions. We also offer an unlimited monthly individual bonus and unlimited monthly team bonus.

In addition to competitive pay and our uplifting, family-first culture, we offer our customer service representatives the following benefits:

• Medical, dental, vision, and life insurance
• 401(k) plan
• Vacation accrual from the 1st day
• Performance bonuses

So, now that you\'ve learned the who, what, where, and why, you may be wondering. We hope to meet you soon!

DAY-TO-DAY

As a Customer Service Associate, your positive and friendly disposition shines through all your interactions. It is one of the reasons that our customers enjoy doing business with us! As we continue to grow, you accommodate our needs to take care of our clients and sell our home services. When you interact with clients, you always communicate clearly and kindly. As issues or concerns arise, you handle them with patience and quickly find resolutions. You enjoy helping others and using your skills to fuel your success!

ABOUT FORCE HOME SERVICES HEATING, AIR CONDITIONING & PLUMBING

Force Home Services, formerly known as Air Force Mechanical, has come a long way since its inception in 1998. Over the years, we have grown and expanded, and our name has evolved to reflect that change. We provide heating, air conditioning, and plumbing (HVAC) services locally from Dallas to Plano and Southlake to Denton. We are not here to merely be building code compliant and to meet industry standards. We are welcomed into our customers\' homes with the expectation that we are experts in the fields of plumbing, heating, and cooling homes. It\'s our job to deliver that expectation.

We are proud of our well-equipped and trained employees. Our goal is to have our employees look forward to getting up every day and coming in to work. We offer a safe, clean, and enjoyable work environment. We offer continuous training in order to improve our abilities in all areas. In addition to TOP compensation and benefits packages for all employees, we provide a career path for all employees (5 years and beyond).

OUR IDEAL CUSTOMER SERVICE ASSOCIATE

• Effective communicator - excellent interpersonal and communication skills
• Team-oriented - works well with our supportive team
• Organized and punctual - attentively produces precise and timely work
• Customer-oriented - willing to go the extra mile to help our customers
• Patient and adaptable - demonstrates professionalism and patience when dealing with stressful situations

If this sounds like you, keep reading about this customer service representative opportunity with our established HVAC company!

REQUIREMENTS

• High school diploma or GED

If you meet the above requirements, we need you as our customer service representative. Apply today to join our HVAC team!

Location: 76205