Customer Service Associate

Gig USA; Dallas (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Gig USA is hiring Customer Service Associates in Dallas, Texas, to support a new promotional campaign. Successful candidates will represent the firm professionally while generating and retaining a customer base. The role requires strong product knowledge and the ability to build relationships with consumers. Additionally, employees will participate in a training program that allows for personal and professional growth. This is an excellent opportunity for those looking to thrive in a team-oriented environment.

Qualifications

• Ability to represent the firm and clients professionally.
• Skills in customer relationship building.
• Strong product knowledge for effective presentation.

Responsibilities

• Professionally represent our firms and clients.
• Generate new customer base and retain current customers.
• Present promotions with outstanding product knowledge.
• Assist customers in product purchases.
• Build relationships and rapport with consumers.
• Train and mentor new hires.

Job description

We are hiring a team of Customer Service Associates to assist with implementing our newest promotional campaign. As one of the nation’s top direct marketing firms, our standards for quality customer service are higher than ever.

We understand that our success starts with our employees, and we have developed a training program that is conducive to growth both personally and professionally. This will give you the opportunity to work both individually and as a team to reach and exceed our clients’ goals.

Primary Duties:

• Professionally representing our firms and our clients
• Generating new customer base while retaining current customers
• Presenting promotions while demonstrating outstanding product knowledge
• Assisting customers in the purchase of products and services
• Building relationships and establishing rapport with consumers
• Training and mentoring new hires upon completion of training program