Customer Service Associate

TXB Market and Food Stores Inc; Calera (OK); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Free work uniforms

Free fountain drinks

Job summary

TXB Market and Food Stores Inc in Calera, OK is seeking a Customer Service Associate to support store management and complete a variety of tasks across the sales floor, including cash register duties, customer service, and general housekeeping.

The role focuses on delivering an exceptional customer experience aligned with our hospitality and integrity values. On-the-job training is provided, with a flexible schedule including nights and weekends.

Qualifications

• No prior experience is necessary.
• Successful completion of on-the-job training.
• Ability to lift up to 50 pounds.
• Prolonged standing and repetitive movements.
• May work nights, weekends, and holidays on a rotating basis.
• Free work uniforms.
• Free fountain drinks up to 32 oz, while on the clock.
• Vacation, Holiday and Bereavement leave available.

Responsibilities

• Operate cash registers, calculators, or scanners.
• Balance cash register at the beginning and end of shift.
• Process returns and exchanges per store policy.
• Assist customers with questions or price discrepancies.
• Greet customers as they enter the location.
• Stock replenishment and maintain store cleanliness.
• Provide excellent customer service to leave guests better.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Service Associate

Retail Hourly Part Service Workers TXB 13, Calera, OK, US

2 days ago Requisition ID: 15037

CUSTOMER SERVICE ASSOCIATE

Welcome to TXB!

TXB stands for Texas Born. That means we’re big city, open country, and everything in-between.

It also means that we have Texas values, the same values that we’ve built our brand around—authenticity, hospitality, and integrity.

At TXB, our purpose is to strive to make our guests, team members, and communities better off for having known us. As we like to say, we “leave ‘em better,” every day and every way.

Join us in taking our business to another level, and give back to the communities that give so much to us.

Job Summary:

The customer service associate works in support of the store management team to facilitate the completion of all store level tasks and performs a variety of tasks related to different areas of the store including cash register tasks, customer service, general housekeeping and other related functions. The customer service associate ensures an exceptional customer experience that supports our purpose to “Leave ‘em Better”.

Essential Functions:

• Reliable transportation
• Abide by all applicable local, state, and federal laws and regulations/certifications.
• Be reliable, punctual, honest, and have a good attitude.
• Ability to operate available equipment, such as cash registers, calculators, or scanners.
• Basic mathematical skills, as needed to make change and give refunds.
• Knowledgeable about company’s products and services, and customer-related policies.

Additional Responsibilities:

• Embrace being a team player and communicate well with others.
• Multitask and work in a fast-paced environment.
• Complete guest-centered duties and provide our guests with a clean environment.
• Greets customers as they enter the location.
• Accepts money in the form of cash, credit, and debit cards for items purchased.
• Assists customers with questions or price discrepancies.
• Ensures accurate transactions by balancing cash register at the beginning and end of shift, and sales at the end of shift.
• Processes returns and exchanges according to store policy.
• Identifies prices of products and services and tabulates bills with available equipment.
• Assists customers in locating various products, resolving complaints, or providing information.
• Bag, box, and wrap purchased items.
• Performs other related duties as assigned.
• Participate in proactive team efforts to achieve departmental and company goals
• Ensure the proper execution of all assigned store level marketing programs.
• Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.).
• Replenish products and supplies to ensure in stock conditions at all times.
• Check in external and internal vendors according to corporate procedures.
• Report all unsafe activities to supervisor and/or Human Resource.

Qualifications: Experience, Competencies, and Education

• Education and Experience:
  • No prior experience is necessary
  • Successful completion of on-the-job training.
• Physical Requirements:
  • Ability to lift up to 50 pounds
  • Prolonged periods standing and working on cash register or related equipment.
  • May need to work nights, weekends, and holidays on a rotating basis.
  • Ability to perform repetitive movements over long periods of time.
• Free work uniforms
• Free fountain drinks up to 32 oz, while on the clock
• Daily Pay Partner
• Health, dental, vision, disability, life, and critical Illness insurance plans are available
  • Eligibility based on average weekly hours worked and tenure
• Vacation, Holiday and Bereavement leave
  • Eligibility based on average weekly hours worked and tenure