Customer Service Associate

Bank Of Luxemburg; Algoma (WI); On-site; USD 23,000 - 27,000; Part time

Benefits offered by this job

Health, dental, and vision insurance

Paid time-off

Volunteer time off

Professional development and growth

Supportive workplace rooted in respect

Job summary

Bank of Luxemburg in Algoma, WI is seeking a part-time Customer Service Associate to deliver friendly, accurate, and efficient service to our customers. You’ll help with daily banking needs while upholding confidentiality and regulatory standards in every interaction. This 15-25 hour per week role includes rotating Saturday mornings from 9 a.m.

to 12 p.m. and offers benefits such as health, dental, and vision insurance, paid time off, paid volunteer time, and opportunities for professional

Qualifications

• Strong people skills and a customer-focused mindset.
• Attention to detail and comfort with cash handling.
• Ability to manage multiple tasks with accuracy.
• Problem-solving skills and sound judgment.
• Respect for confidentiality and regulatory compliance.

Responsibilities

• Processing teller transactions with accuracy and professionalism
• Assisting customers with account inquiries, online banking, and research
• Supporting branch operations including ATM/ITM maintenance and daily balancing
• Identifying opportunities to connect customers with helpful bank services
• Providing front-desk support through greeting visitors and answering calls

Skills

People skills

Customer-focused

Attention to detail

Multi-tasking

Confidentiality/regulatory

Job description

Job Details

Job Location: Algoma - Algoma, WI 54201

Salary Range: $16.75 - $19.42 Hourly

Bank of Luxemburg is proud to be a 2025 & 2026 Top Workplace, recognized for our commitment to people, community, and continuous improvement. We’re excited to welcome a new Customer Service Associate to our Algoma branch.

Our mission — To Have a Positive Impact on People’s Lives — guides every interaction, every decision, and every relationship. In this part-time role, you’ll help us deliver exceptional service, support customers with their financial needs, and contribute to a team culture built on trust, transparency, and collaboration.

Position Overview

The Customer Service Associate is a part-time role (15-25 hours per week) responsible for delivering friendly, accurate, and efficient service to customers. This position includes rotating Saturday mornings from 9 a.m.-12 p.m.

Key responsibilities include:

• Processing teller transactions with accuracy and professionalism
• Assisting customers with account inquiries, online banking, and research
• Supporting branch operations including ATM/ITM maintenance and daily balancingction
• Identifying opportunities to connect customers with helpful bank services
• Providing front-desk support through greeting visitors and answering calls

Qualifications

What You’ll Contribute

• Strong people skills and a customer-focused mindset
• Attention to detail and comfort with cash handling
• Ability to manage multiple tasks with accuracy
• Problem-solving skills and sound judgment
• Respect for confidentiality and regulatory compliance

Our Culture

At Bank of Luxemburg, culture is the foundation of how we work. You’ll join a team that values:

• Teamwork and continuous improvement
• Transparency and open communication
• Community involvement and volunteerism
• Exceptional customer service

These values shape how we support customers, collaborate with colleagues, and serve our community.

Benefits & Growth

This part-time role includes:

• Health, dental, and vision insurance
• Competitive pay and paid time-off
• Paid time-off to volunteer
• Professional development and growth opportunities
• A supportive workplace rooted in respect and purpose

Why Bank of Luxemburg

Joining our Algoma team means becoming part of a community-centered organization where your work truly matters. You’ll build relationships, support customers through important financial moments, and contribute to a mission that makes a real difference.