Customer Service Assistant (Games)

Slagharen; Agawam (MA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Awesome culture

Ride nights

Discounts on merchandise

Flexible schedules

Daily bonuses

Free park admissions

Job summary

HB Leisure is seeking a Games Attendant to greet guests and explain game rules, driving engagement and sales on the floor. You’ll restock prizes, handle transactions, and keep the games area clean and safe while presenting a welcoming environment for all guests.

The role suits students, early-career professionals, or community members looking to gain experience in games and entertainment with a flexible schedule and opportunities to grow.

Qualifications

• Must-have: Be passionate about creating fun, making memories, and enhancing guest experiences!
• Must-have: Outgoing, cheerful with high energy
• Must-have: Comfortable interacting with guests of all ages and backgrounds
• Must-have: Reliable, punctual, and able to follow instructions
• Must-have: Flexible to work evenings, weekends, and holidays
• Must-have: Able to stand, sit, and walk for extended periods
• Must-have: Able to work outdoors in varying weather conditions

Responsibilities

• Greet guests in a fun and friendly way
• Explain game rules and encourage guests to play — and come back for more!
• Use your energy and training to boost sales
• Restock prizes and maintain organized prize displays
• Handle sales transactions accurately
• Keep games area clean, safe, and presentable at all times
• Assist with inventory and product transfers

Job description

ABOUT THE JOB | Why HB Leisure

At HB Leisure, we strive to create amazing guest experiences with the help of our amazing team. We take pride in games—starting with our team. Our Games Attendants are the foundation of our culture, and we’re committed to providing them with a great work environment and opportunities to grow with us. Whether you like to spend time interacting with our guests or showing off your game and selling skills, you’ll enjoy opportunities to showcase your talent and have plenty of room to grow. This is a terrific opportunity for students, young professionals, or community members looking to gain experience in games and entertainment.

WHAT YOU’LL DO | The Opportunity

• Greet guests in a fun and friendly way
• Explain game rules and encourage guests to play — and come back for more!
• Use your energy and training to boost sales
• Restock prizes and maintain organized prize displays
• Handle sales transactions accurately
• Keep games area clean, safe, and presentable at all times
• Assist with inventory and product transfers

WHAT MAKES YOU A GREAT FIT | Must-Have Skills

• Be passionate about creating fun, making memories, and enhancing guest experiences!
• Outgoing, cheerful outlook with high energy
• Comfortable interacting with guests of all ages and backgrounds
• Reliable, punctual, and able to follow instructions.
• Flexibility to work evenings, weekends, and holidays as needed
• Must be able to stand, sit, squat, walk for extended period of time
• Able to work outdoors in varying weather conditions

PERKS AND BENEFITS | What We Offer

HB Leisure team members are expected to give their best on the job - so we do our part in making sure we give you what you need to stay motivated, valued and embrace living your best life!

• Awesome culture that’s inclusive, rewarding and FUN!
• We love to promote from within! We have a robust training program that will help you excel to the next level within our company! We strive to ensure our people have first opportunities when new positions are made available company-wide!
• Exclusive employee ride nights & team appreciation events
• Food, game, and merchandise discounts
• Flexible schedules around your availability
• Eligibility for daily performance bonuses
• Free park admission and/or discounted guest tickets for family and friends (at participating sites)