Customer Service Assistant

Alphabe Insight Inc; Orlando (FL); On-site; USD 47,000 - 51,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive training

Career advancement

Collaborative environment

Mentorship

Job summary

Biz Voice Boost is hiring a Customer Service Assistant to deliver exceptional support and build positive client relationships in a fast-paced environment. You will help customers with product and service inquiries, resolve issues promptly, and maintain organized records to ensure service quality.

The role includes paid training and opportunities for professional growth within a supportive team. The ideal candidate has a high school diploma, strong communication skills, a positive attitude, and

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Positive attitude and eagerness to learn.
• Excellent organizational and multitasking abilities.
• Strong problem-solving and customer service skills.
• Ability to work effectively in a collaborative environment.
• Reliable, adaptable, and detail-oriented.
• Previous experience in customer service, retail, hospitality, or another customer-facing role is a plus but not required.

Responsibilities

• Welcome customers and provide friendly, professional assistance.
• Respond to customer inquiries regarding products and services.
• Assist with resolving customer concerns promptly and courteously.
• Identify customer needs and provide appropriate solutions.
• Build positive customer relationships through outstanding service.
• Maintain organized records of customer interactions.
• Support customer satisfaction and service quality initiatives.
• Collaborate with team members to achieve service goals.
• Follow company customer service standards and procedures.
• Participate in ongoing training and professional development.

Skills

Communication

Interpersonal skills

Organization

Multitasking

Problem-solving

Teamwork

Reliability

Detail-oriented

Education

High school diploma

Job description

• Compensation: USD 3725 - USD 4350 - monthly

Company Description

At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company dedicated to helping brands strengthen their public image through professional communication, community engagement, and innovative outreach strategies. Our team values collaboration, creativity, and continuous growth, providing every employee with the opportunity to build a rewarding career in a supportive and professional environment.

Job Description

Job Summary

We are seeking a friendly and motivated Customer Service Assistant to provide exceptional support and help create positive customer experiences. This role is ideal for individuals who enjoy assisting others, building relationships, and developing valuable professional skills in a collaborative, fast-paced environment.

Responsibilities

• Welcome customers and provide friendly, professional assistance.
• Respond to customer inquiries regarding products and services.
• Assist with resolving customer concerns promptly and courteously.
• Identify customer needs and provide appropriate solutions.
• Build positive customer relationships through outstanding service.
• Maintain organized records of customer interactions.
• Support customer satisfaction and service quality initiatives.
• Collaborate with team members to achieve service goals.
• Follow company customer service standards and procedures.
• Participate in ongoing training and professional development.
• Paid training
• Supportive and collaborative work environment
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Positive attitude and eagerness to learn.
• Excellent organizational and multitasking abilities.
• Strong problem-solving and customer service skills.
• Ability to work effectively in a collaborative environment.
• Reliable, adaptable, and detail-oriented.
• Previous experience in customer service, retail, hospitality, or another customer-facing role is a plus but not required.

Additional Information

• Competitive Salary: $47,000 - $51,000 annually.
• Opportunities for professional growth and career advancement.
• Comprehensive training and ongoing development.
• Supportive, collaborative, and inclusive work environment.
• Performance recognition and advancement opportunities.
• Develop valuable skills in business development, client relations, communication, negotiation, and leadership.
• Full-Time Position.