Customer Service Advisor - Satellite

Piedmont Lube Centers LLC; Duluth (GA); On-site; USD 13,776 - 22,041; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan with Company M

Paid Vacation and Holidays

Uniforms Provided

Paid On-the-Job Training

Team Environment with Career Growth

Job summary

Piedmont Lube Centers LLC in Duluth, GA is seeking an entry-level Customer Service Advisor. This role focuses on customer interaction, guiding vehicles into bays, basic inspections, and entering information into the POS system.

You’ll perform oil changes assistance, upsell services based on findings, and maintain a clean, safe shop while supporting team members and adhering to safety procedures.

Qualifications

• Weekend availability required.
• Sales experience or aptitude preferred.
• Valid driver’s license and reliable transportation.
• Emissions certification and/or general auto repair experience is a plus.

Responsibilities

• Greet customers in a friendly, professional manner.
• Perform service reviews and clearly explain recommended maintenance.
• Accurately enter service information and process transactions using the POS system.
• Conduct vehicle inspections, including fluids, filters, wiper blades, tires, belts, and hoses.
• Assist in performing oil changes and other routine preventive maintenance.
• Recommend additional services based on inspection findings and vehicle needs.
• Support opening and closing duties as assigned.
• Maintain a clean, safe, and organized service area.
• Adhere to all safety procedures, company policies, and industry standards.
• Assist in training and mentoring team members as needed.

Skills

Communication

Interpersonal skills

Teamwork

Job description

Up to $16/hour Full-Time | Entry-Level

Position Summary

Customer Service Advisor: This role is perfect for an entry level lube technician who excels in customer interaction and is ready to take the next step forward. The Customer Service Advisor is responsible for guiding vehicles into the bays; checking lights and wiper blades; checking and adjusting tire pressure, and entering vehicle information into the POS system.

What You’ll Do

• Greet customers in a friendly, professional manner
• Perform service reviews and clearly explain recommended maintenance
• Accurately enter service information and process transactions using the POS system
• Conduct vehicle inspections, including fluids, filters, wiper blades, tires, belts, and hoses
• Assist in performing oil changes and other routine preventive maintenance
• Recommend additional services based on inspection findings and vehicle needs
• Support opening and closing duties as assigned
• Maintain a clean, safe, and organized service area
• Adhere to all safety procedures, company policies, and industry standards
• Assist in training and mentoring team members as needed

Requirements

• Strong communication and interpersonal skills
• Friendly, high-energy, and team-oriented
• Weekend availability required
• Sales experience or aptitude preferred
• Valid driver’s license and reliable transportation
• Emissions certification and/or general auto repair experience is a plus
• Must be able to lift up to 50lbs and work in varying temperatures and noise levels

What We Offer

• Guaranteed Weekly Base Pay
• Medical, Dental, and Vision Insurance Options
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Holidays
• Uniforms Provided
• Paid On-the-Job Training
• Team Environment with Long-Term Career Growth Potential

Notice of E-Verify Participation

This employer participates in E-Verify. E-Verify is a web-based system that allows employers to confirm the eligibility of their employees to work in the United States. The system compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records. This notice applies to all applicants and employees, including those hired to work remotely.