Customer Service Advisor

Mister Car Wash, Inc.; Rochester (MN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

PTO from day one

Same-day pay

Health insurance

Dental & Vision

Job summary

Mister Car Wash is seeking a Guest Service Specialist to join our frontline team. You will greet customers, recommend services, and help deliver an outstanding car-care experience.

You should be energetic, reliable, and willing to work at multiple locations. We offer same-day pay, PTO from day one, and a comprehensive benefits package.

Qualifications

• Outgoing personality with strong people and listening skills.
• Ability to connect with customers.
• Ability to work at multiple locations based on business needs.
• Attention to detail and pride in your work.
• High energy and interest in being active outdoors in varying temperatures and weather conditions.
• Strong work ethic and a team-player attitude.
• Able to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours.
• Able to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head.

Responsibilities

• Work with an amazing team in a fun environment.
• Build trusting relationships with customers and recommend products and services that best meet their needs.
• Create “Wow” moments for our customers by showing your commitment to outstanding service and hospitality in every interaction.
• Help maintain the location’s appearance and cleanliness.
• Follow all Mister Car Wash safety procedures and policies, including appearance expectations.

Skills

People skills

Customer service

Communication

Team player

Job description

Mister Car Wash is leading the industry as the nation's largest and most innovative car wash brand. Our team members make a difference every day by delivering exceptional customer service.

Our team is the heart and face of our brand, delivering the care, connection, and exceptional customer support that defines every customer experience.

As we accelerate our growth across the country, we’re looking for a Guest Service Specialist (GSS) who is ready to stand out and be part of something special.

Why Join Mister?

• Be part of an extraordinary team. Work where the energy is high and people are the heart of the business. Everything we do is guided by our core values: We Care, We Work Hard, and We Have Fun.
• Supercharge your career growth. We’re scaling nationally and investing in leadership at every level. Our industry-leading training programs will immerse you in our culture, brand standards, and operational playbook.
• Make any day a payday. With same-day pay, you have access to your money as you earn it.
• Enjoy amazing benefits. Mister team members enjoy PTO from day one and great benefits, including affordable medical, dental and vision, 401(k) match, tuition reimbursement, and more!

Come work for us! We’re currently seeking a Customer Service Advisor.

WHAT YOU WILL DO:

• Work with an amazing team in a fun environment.
• Build trusting relationships with customers and recommend products and services that best meet their needs.
• Create “Wow” moments for our customers by showing your commitment to outstanding service and hospitality in every interaction.
• Help maintain the location’s appearance and cleanliness.
• Follow all Mister Car Wash safety procedures and policies, including appearance expectations.

WHAT YOU NEED:

• An outgoing personality with strong people and listening skills.
• The ability to connect with customers.
• The ability to work at multiple locations based on business needs.
• Attention to detail and pride in your work.
• High energy and interest in being active outdoors in varying temperatures and weather conditions.
• A strong work ethic and a team-player attitude.
• Able to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours
• Able to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head

Mister Car Wash provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. We participate in the E-verify system worldwide.

#MRMidwest