Customer Service

Workstream; Pikeville (KY); On-site; USD 16,531 - 20,664; Full time

Job summary

Charter Foods is seeking a friendly Customer Service Crew Member to greet guests, take orders, and process payments in our fast-paced restaurant environment at Taco Bell locations.

You will maintain cleanliness, assist kitchen tasks, and support delivery partners while offering paid training and advancement opportunities. Must be at least 16, have reliable transportation, and enjoy working with guests.

Qualifications

• Must be at least 16 years of age; no previous experience required.
• Must have reliable transportation.
• Ability to read and interpret documents such as safety rules and instructions.
• Must be able to stand for long periods and lift up to 50 lbs with assistance.

Responsibilities

• Greet and positively engage guests in the restaurant.
• Accurately accept orders and process payments.
• Address and resolve guest inquiries and concerns promptly.
• Maintain a clean, safe, and comfortable area for guests and team members.
• Work well with Delivery Partners.
• Wipe tables, wash dishes, and sweep and mop floors.
• Answer questions about menu items and promotions.
• Prepare ingredients and menu items.
• Restock product and workstations.
• Use kitchen equipment including ovens, fryers, grills.
• Maintain a clean work environment by cleaning stations and equipment.

Skills

Customer service

Communication

Teamwork

Reliability

Tools

Ovens

Fryers

Grills

Job description

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.

Why should you apply?

• Free Meals during your shift
• Flexible Scheduling
• Fun Work Environment
• Paid Training
• Advancement Opportunities
• Competitive Pay
• GED/Scholarship Opportunities
• Retail Discount Program to save $$$ at other retail establishments.
• Referral Program available at Most Locations - ask for details.
• Early Access to New Menu Items

The successful Customer Service Crew Member is able to:

• Greet and positively engage guests in the restaurant.
• Accurately accept the guests’ orders and process payments.
• Address and resolve all guest inquiries and concerns in a timely manner.
• Maintain a safe, secure, and comfortable area for guests and team members.
• Work well with our Delivery Partners
• Maintain facility cleanliness by completing general clean tasks including wiping tables, washing dishes, and sweeping and mopping floors.

The successful Food/Kitchen Service Crew Member is able to:

• Answering questions about menu items and promotions
• Prepare Ingredients and Menu Items
• Restocking product and workstations
• Using food preparation equipment including ovens, fryers, grills and various kitchen equipment
• Maintaining a clean work environment by completing general clean tasks including wiping workstations, cleaning equipment, washing dishes, and sweeping and mopping floors

Requirements:

• Must be at least 16 years of age. No previous experience required.
• Must have reliable transportation.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials.
• Must be able to stand for long periods of time.
• Must be able to lift up to 50 lbs. with assistance.
• Must get along well with coworkers and guests through a positive and friendly demeanor.

If you are looking for a delicious and fun opportunity to work in the food and beverage industry, Charter Foods is the place for you! Join our team and enjoy flexible scheduling, employee discounts, paid training, and the chance to advance your career.

At Taco Bell, we’ve had innovation on our mind since Glen Bell started serving tacos at the first location in 1962 in Downey, California. Since then, we’ve grown to be a culture-centric, lifestyle brand that provides craveable, affordable Mexican-inspired food with bold flavors. Not only do we provide breakthrough value, we offer quality ingredients and are the first QSR restaurant to offer American Vegetarian Association (AVA)-certified menu items.