customer service

dollartree

Meridian (MS)

On-site

USD 17,000 - 22,000

Part time

11 days ago
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Benefits offered by this job

Employee Assistance Program
Retirement plans
Educational Assistance
And much more!

Job summary

Dollar Tree is seeking a Customer Service Associate in Meridian, MS. This role supports customers with questions, assists with purchases at the register, and helps maintain store cleanliness and stock levels. The position emphasizes friendly, respectful interactions with customers and team members.

Ideal candidates have a high school diploma or equivalent and prior retail or service experience. Lifting up to 50 lbs and standing for long periods are required.

Qualifications

  • High school diploma or equivalent preferred.
  • Prior customer service experience in retail, hotel, restaurant, grocery, or drug store is highly preferred.
  • Ability to follow instructions and interpret operational documents.
  • Must be able to lift 30–50 lbs and perform frequent walking, standing, and bending.

Responsibilities

  • Assist customers with questions and recommendations.
  • Process sales transactions at the cash register.
  • Maintain cash security and protect company assets.
  • Stock replenishment and merchandise recovery.
  • Receive merchandise and help unload trucks as needed.
  • Keep the store clean, including bathrooms, floors, and trash.
  • Maintain a positive, safe, and respectful environment.

Skills

Customer service
Retail experience
Communication
Organization
Problem-solving

Education

High school diploma

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

  • Assist customers with questions and recommendations

  • Manage sales transactions while working assigned cash register

  • Maintain security of cash and protect company assets

  • Keep the store well-stocked, and recover merchandise

  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards

  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

  • Other duties as assigned*

Skills and Experience:
  • High school diploma or equivalent is preferred

  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred

  • Ability to follow instructions and interpret operational documents is required

  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

  • Excellent customer service and relationship management skills are required

  • Strong organizational and communication skills are required

  • Strong problem-solving and decision-making skills are required

Perks and Benefits:
  • Employee Assistance Program

  • Retirement plans

  • Educational Assistance

  • And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Part time

832 Highway 19 N, Meridian, Mississippi 39307

1017

Dollar Tree

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