Customer service

Ryder System, Inc.; Lathrop (CA); Hybrid; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Job summary

Ryder System, Inc. in Lathrop, CA is seeking a Customer Service professional for our Supply Chain Solutions division. The role is paid hourly at $21 with a Tuesday–Saturday 11:30 AM–8:00 PM schedule and requires HS diploma or GED with 1–2 years of related experience.

The job focuses on processing driver trip sheets, communicating with payroll and billing staff, and maintaining precise records. Strong data entry, time management, and communication skills are essential for success.

Qualifications

• HS diploma/GED required.
• 1–2 years related experience preferred.
• Input and verify driver trip sheets accurately.
• Strong communication and teamwork.
• Build professional relationships across levels.

Responsibilities

• Input, verify, and code driver trip sheets.
• Prepare payroll and billing data.
• Maintain driver trip sheet logs and associated documents.
• Supervise data entry workflow and accuracy targets.
• Ensure timely completion of data entry with 92% accuracy.

Skills

Customer service

Data entry

Time management

Attention to detail

Communication skills

Education

HS diploma/GED

Tools

Microsoft Office

HAH

SCOS

Job description

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

Job Description :

MOVE YOUR CAREER FORWARD WITH RYDER!

Be a vital player for one of the largest and most recognizable names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!

We are immediately hiring a Customer Service role in Lathrop, CA for our Supply Chain Solutions division.

• Pay Type: Hourly

• Pay: $21/hr

• Schedule: Tuesday-Saturday11:30AM-8:00PM

SUMMARY

This position utilizes computer system to input driver trip sheets. Deciphers, translates and codes complex driver trip sheets verifying input for accuracy and completeness. Communicates with payroll and billing staff, field dispatchers, supervisors and management regarding issues with driver trip sheets. The position will be responsible to sort, collate, copy, file driver trip sheets, associated documents and maintain logs.

Demonstrate effective communication, time management and organizational skills to adhere to data entry deadlines. To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

ESSENTIAL FUNCTIONS

Compile, sort and verify the accuracy of the driver trip sheets before entered. Locate and correct driver trip sheet errors and communicate with field staff, supervisor and management to facilitate timely resolution of discrepancies to ensure adherence to data entry deadlines.

Compile statistical reports and summaries related to driver trip sheet data entry and submit them to the payroll supervisor.

Manage workflow of the data entry team to ensure accuracy and timely completion of the driver trip sheet data entry. Data entry with attention to detail and accuracy entering alpha-numeric data.

Maintain logs of activities of completed work.

Sort, organize, classify and file processed driver trip sheets, driver employee files and associated documents.

Encourage and implement continuous performance and process improvement measures within the data entry process.

Ability to give clear directions to temporary staff regarding data entry and associated filing.

ADDITIONAL RESPONSIBILITIES

Performs other duties as assigned.

EDUCATION

H.S. diploma/GED

EXPERIENCE

experience One or two years related experience.

SKILLS

Ability to make quality decisions by employing innovative, clear and concise problem solving strategies.

Ability to consistently demonstrate honesty, integrity and truthfulness which promote the team focus and a positive and credible workplace.

Ability to blend with peers promoting a culture of diversity and inclusion with a focus on building positive customer rapport.

Ability to perform work accurately and thoroughly with a minimum of 92% accuracy rate.

Strong oral and written communications skills.

Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).

Ability to work independently and as a member of a team.

Flexibility to operate and self-driven to excel in a fast-paced environment working under pressure completing assigned tasks under stressful situations.

Capable of multi-tasking, highly organized, with excellent time management skills utilizing available time to organize and complete work within given deadlines.

Detail oriented with excellent follow-up practices.

KNOWLEDGE

Computer skills (HAH, SCOS, Microsoft Office); intermediate level.

LICENSES

TRAVEL

None

EEO/AA/Female/Minority/Disabled/Veteran

Job Category: Administrative Services

Our Culture & Commitment

At Ryder, you're trusted to make an impact-while enjoying room to grow and having a voice that's heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type

Hourly

Minimum Pay Range

21.00

Maximum Pay Range

21.00

Benefits Information

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [e-mail] or 800-793-3754.

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .