Customer Service

KF; Ionia (MI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Tuition reimbursement

Scholarship opportunities

Free meal each shift

Paid vacation time

Medical benefits

401K plan with match

Career advancement

Job summary

KFC is hiring team members to provide fast, friendly service and maintain high standards for food preparation and customer care.

We offer training, growth opportunities, and a culture that rewards performance. Flexible shifts include day, night, and evenings with meal benefits and vacation accrual.

Qualifications

• Customer service experience and strong communication are required.
• Ability to work in a team and maintain attendance and punctuality.
• Comfort with basic math and cash handling for register duties.

Responsibilities

• Interact with customers: take orders, handle payments, and resolve issues.
• Prepare and assemble food items while maintaining quality standards.
• Keep work area clean, stocked, and safe per regulations and company standards.
• Unloading, stocking, and managing inventory as needed.

Skills

Customer service

Communication

Teamwork

Attendance & punctuality

Cash handling

Physical stamina

Basic math

Leadership

Job description

Build a strong Foundation both professionally and personally with a career at KFC! We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed!We offer the following:A commitment to promote from withinTraining and mentorship programsTuition reimbursement and scholarship opportunitiesReward and recognition cultureCompetitive PayFlexible schedules- day, night and evening shiftsFree meal each shiftEligibility to accrue paid vacation timeCareer advancement and professional development opportunitiesMedical benefitsHealth and Wellness programs401K plan with 6% matchPERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and moreKFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!The responsibilities of the team member will include:Interaction with customers: receiving orders, processing sales and monies and managing customer issues.Preparation of products.Maintaining quality of product.Monitoring all service equipment.Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.Champions recognition and motivation effortsRequirementsThe ideal candidates must want to have fun serving great food to our customers!Must be at least 16 years of ageAccessibility to dependable and reliable transportationExcellent communication skills, management/leadership and organizational skills.Physical dexterity required (the ability to move up to 50 lbs. from one area to another).Attendance and Punctuality a mustOperating of cash register as needed and making change for other cashiers.Basic Math skillsComplete training certificationEnthusiasm and willingness to learnTeam playerCommitment to customer satisfactionStrong work ethic