Customer Service

Home Depot; Butler (Butler County); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Home Depot in Butler, United States is seeking Customer Service/Sales associates to provide fast, friendly service by actively seeking out customers, assessing their needs, and helping them select products for complete projects. You will greet, qualify, recommend, and close every customer in your department while keeping shelves in-stock and the area clean, safe, and shop-able.

All associates follow safety policies, complete required safety training, report hazards, and work cooperatively with

Qualifications

• Customer service experience or aptitude for helping customers
• Ability to learn product information and explain options to customers
• Commitment to safety policies and proper store procedures

Responsibilities

• Greet and assist customers, assess needs, and recommend products for complete projects
• Maintain in-stock shelves, keep areas clean, safe, and shop-able
• Follow safety policies, training, and report hazards to management
• Collaborate with department supervisors and peers across departments

Skills

Customer service

Sales

Product knowledge

Safety procedures

Job description

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.