Customer Sales & Service Rep I – Bilingual Preferred (English/Spanish)

SiteOne Landscape Supply

Tennessee

On-site

USD 35,000 - 45,000

Full time

14 days+

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Benefits offered by this job

Weekly Paychecks

Competitive Compensation

Medical, Dental and Vision plans

Paid Time Off, Paid Holidays

401k with company match

Tuition Reimbursement

Opportunity for Advancement

Job summary

A leading distributor of landscaping products is seeking a Bilingual Customer Sales & Service Representative to provide exceptional service to commercial and residential customers. Ideal candidates have customer service experience and are proficient in English and Spanish. This full-time role includes various responsibilities such as managing inventory and building customer relationships. Competitive pay and numerous benefits offered.

Qualifications

Minimum of 1 year experience in a retail or wholesale setting, preferred.
Green industry experience or knowledge of landscape, nursery, or irrigation product a plus.
Must be able to lift a minimum of 50 pounds.

Responsibilities

Demonstrate exceptional customer service to all SiteOne customers.
Cultivate and manage strong relationships with customers.
Assist customers with their questions and needs, either in person, via the phone or through online ordering.

Skills

Customer service

Bilingual proficiency (English/Spanish)

Teamwork

Quick decision making

Education

High school diploma or equivalent

Job description

Customer Sales & Service Rep I – Bilingual Preferred (English/Spanish)

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Customer Sales & Service Rep I – Bilingual Preferred (English/Spanish)

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Company Overview

SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces - from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.

At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together!

Position Overview

Our Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry.

What You’ll Do

Demonstrate exceptional customer service to all SiteOne customers
Cultivate and manage strong relationships with customers
Assist customers with their questions and needs, either in person, via the phone or through online ordering
Pull and prepare inventory orders for customer pick up or delivery
Proactively identify and capitalize on opportunities to grow sales with current and potential customers
Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance
Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment.

Skills We Are Seeking

Minimum of 1 year experience in a retail or wholesale setting, preferred
Excellent customer service skills
Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred
Green industry experience or knowledge of landscape, nursery, or irrigation product a plus
Ready and willing to learn and adopt new technologies and ways of working
Ability to think quickly and make sound decisions
Inventory management experience helpful
Must be able to lift a minimum of 50 pounds
High school diploma or equivalent preferred

Perks

Weekly Paychecks with DailyPay available!
Competitive Compensation
Medical, Dental and Vision plans
Paid Time Off, Paid Holidays
401k with company match
Tuition Reimbursement
Lucrative Associate Referral Program
Company Apparel and Work Boot Vouchers
Opportunity for Advancement
Paid Training and Business Certifications Available
Free Counseling Services/Employee Assistance Program
Life Insurance and Short- and Long-Term Disability Insurance
Product Discounts
Most Branches never work Sundays!

THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.

SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.

If You Are Ever Unsure Whether a Message Is Really From SiteOne, Here’s How To Protect Yourself From Recruiting Scams

SiteOne will never ask for payment, sensitive personal info, or documents over email, messaging apps., or interviews
All SiteOne job openings and updates will be posted on our official careers page: https://careers.siteone.com/
SiteOne job related emails will be sent with a @siteone.com. All other variations are likely fraudulent.
You can always reach our SiteOne team directly at Recruiting@siteone.com to confirm

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