Customer Sales Rep - Part Time

Palmetto State Armory L; Savannah (GA); On-site; USD 26,000 - 38,000; Full time

Job summary

Palmetto State Armory is seeking a friendly, results-driven sales associate in Savannah, GA to assist customers with selecting firearms and related items. You will welcome customers, explain options, and guide purchases while maintaining accuracy on 4473 records and compliance.

The role emphasizes high-quality service, effective communication, and the ability to manage multiple customers in a fast-paced environment. Evening/weekend availability is expected.

Qualifications

• High school diploma or GED required.
• Prior sales or customer service experience preferred.
• Strong attention to detail.
• Knowledge of 4473 and FBI NICS preferred.
• Excellent communication and interpersonal skills.
• Ability to work evenings/weekends.

Responsibilities

• Assist customers with purchases of firearms and related gear.
• Greet customers and provide high level service.
• Ensure $4473 and related records are completed accurately.
• Maintain store appearance and restock.
• Close sales to meet store goals.
• Report to store manager and follow daily duties.
• Handle cash and operate POS system.

Skills

Customer service

Cash handling

Communication skills

Teamwork

Attention to detail

Problem-solving

Education

High school diploma or GED

Tools

POS system

4473 paperwork familiarity

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

JOB PURPOSE

Assist customers in initiating their purchases. Provide the highest level of customer service to maintain a positive buying experience.

DUTIES AND RESPONSIBILITIES

• Assist customers with their purchasing selections of, but not limited to the following items: firearms, class III items, ammunition, tactical, hunting, fishing, outdoor equipment, as well as men’s and women’s apparel.
• Greet customers in a timely matter as they approach your work area.
• Resolve customer issues to the best of your ability.
• Maintain the store in all of which will include sweeping, dusting, restocking, fronting, etc.
• Must be able to complete Federal Firearms Transfer Records (4473) and other related documents with 100% accuracy.
• Maintain a high working knowledge of product offerings to best advise customers in their purchasing decision.
• Remain impartial when making a sale, do not let personal bias negatively influence the outcome of the transaction.
• Efficiently close sales to meet overall store sales goals.
• Reports directly to store manager but frequently given daily duties or instruction from the Department Lead.
• A commitment to following directions is required.
• All other duties as assigned.

QUALIFICATIONS

• High school diploma or GED
• Previous sales or customer service experience.
• High attention to detail.
• Working knowledge of 4473 paperwork and the FBI NICS system preferred.
• Strong problem-solving skills, and able to deal with high customer volume.
• Cash handling and previous cash register experience is a plus.
• Strong interpersonal skills, including effective communication both orally and written.
• Ability to lead, motivate, mentor, communicate and generally interact with people in a positive way.
• Positive attitude, goal driven, customer service oriented, and focused on overall strategic picture of the organization.

WORKING CONDITIONS

This position may require regular evening and weekend work and may include holidays as well. You may have to deal with challenging customers from time to time.

PHYSICAL REQUIREMENTS

Employee may experience the following physical demands for extended periods of time: Reading, writing, and speaking on all necessary forums, hearing, standing, walking, lifting up to 70lb, climbing, stooping and sitting.

DIRECT REPORTS

Not Applicable.

Must be at least 18 years old.

Export Control Compliance Notice

This position may involve access to technology or software source code subject to U.S. export control laws (ITAR/EAR). Employment is contingent on verifying U.S. Person status or obtaining any necessary export license/confirming the availability of a license exception. Applicants must provide information for export control screening, which will be reviewed for compliance. Palmetto State Armory may elect not to pursue a license or exception and may decline to proceed with an applicant on that basis.