Customer Sales Consultant

Lou Fusz Chevrolet; Chesterfield (MO); Hybride; USD 32 000 - 40 000; Plein temps

Avantages offerts par ce poste

Medical/Dental/Vision plans

Life insurance

401K with match

Paid vacation and holidays

Personal time off

Referral bonus

Training and development

Family-friendly environment

No Sunday shifts

Résumé du poste

Lou Fusz Ford is hiring a Consumer Sales Consultant focused on relationship-driven sales and customer lifetime value. You will learn advanced processes, demonstrate vehicles, and guide buyers through financing options. Training and personal development are emphasized in a supportive team environment.

The role rewards with structured onboarding, competitive benefits, and opportunities for advancement within the Network. A strong emphasis on customer experience is core.

Qualifications

• Relational skill sets and determination to succeed.
• Sales experience with a hunter mentality and drive to win.
• Proven ability to follow a system for success.
• Excellent written and verbal communication.
• Willingness to work flexible hours and weekends.

Responsabilités

• Build relationships and create customers for life.
• Qualify buyers by understanding requirements and interests.
• Demonstrate vehicles and explain features and warranties.
• Keep up-to-date on product knowledge and competitors.
• Develop buyers by maintaining rapport and handling inquiries.
• Close sales by handling objections and negotiating terms.
• Report to Sales Manager with updates on goals and activities.

Connaissances

Relationship building

Sales experience

Communication skills

Negotiation

Customer service

Flexible hours

Clean driving record

Description du poste

Consumer Sales Consultant

About the Role

More than a typical Sales Role

A job in sales can be tough for some people, but at Lou Fusz Ford we aren’t looking for just some people. Instead, we are looking for people who understand that successful sales are about ‘relationships’ with customers and their teammates. To our point, we are looking for people who want to make real contributions as part of the Fusz Team.

We are actively hiring a group of people who are willing to learn ways to better understand how to use their emotional intelligence, their product knowledge, and our advanced technologies and processes to make every customer a ‘customer for life’ by delivering the most enjoyable buying and ownership experience possible. And to enjoy doing this all the while contributing to their own personal success as well as that of the Network.

At the Lou Fusz Automotive Network, we now have the capability to offer our customers the simplest, most effective way to buy a car using the Fusz innovative sales processes and technologies. We need just the ‘right’ people who enjoy continuously learning, who enjoy working in a great environment, and who will enjoy great opportunities for personal and team success and advancement with our Company.

And to make sure that our newest sales team members have the greatest opportunity to succeed, we are going to guarantee each of them $3,000 per month for the first three months of the job while they get up to speed, find their place on the Fusz Team, and learn the Fusz processes and technologies.

If you have the relational skill sets and the determination we are looking for, but aren’t necessarily experienced in automotive sales, we have the training and development programs in place to help you succeed at our Network. Many of our great salespeople have come from different backgrounds such as industrial or manufacturing sales, retail sales, Business-to-Business (B2B), restaurant servers and bartenders, cell phone sales, inside and insurance sales, and even rental car counter associates, just to name a few.

So, bring your dedication, passion, energy, and experience, and we’ll give you the training, support, and encouragement you need to succeed.

What We Offer

• Extremely competitive Medical/Dental/Vision Reimbursement Plans
• Company paid Life Insurance/Accidental Death & Dismemberment/Long Term Disability
• 401K Plan with Company Match
• Voluntary Benefits including Short Term Disability/Accident/Critical Illness/Universal Life/Cancer and Vision
• Vacation
• Holidays
• Personal Time off
• Bereavement Leave
• Employee Discounts
• Referral Bonus
• Academy Training
• Athletic Scholarships
• An incredible work environment where we focus on our employees, their success, and their individual growth and opportunities
• No work Sundays

Responsibilities (After training)

• Building relationships and creating customers for life
• Qualifying buyers by understanding their requirements and interests; matching those requirements and interests to the proper vehicle; building rapport
• Demonstrating vehicles by explaining characteristics, capabilities, and features; taking customers out to experience the vehicle on a test drive; explaining warranties and services
• Understanding vehicles by studying their characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting vehicles; keeping updated on job and product knowledge as required by the Network and manufacturer
• Developing buyers by maintaining rapport with previous customers; suggesting trade ins; meeting prospects at community activities; greeting walk ins; responding to inquiries; recommending sales campaigns and promotions; asking for referrals from other buyers
• Closing sales by overcoming objections; asking for the sale; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering financing options, warranties and service contracts; collecting payments; delivering vehicles
• Understanding of the proper use of and leveraging the available technologies
• Directly reporting to the Sales Manager regarding objectives, planned activities, reviews, and analyses
• Communicating professionally and provides updates on customer interests and inquiries
• Bring your ‘A’ game and a positive attitude every day!

Qualifications

• Passion for helping your business and our Network succeed
• Sales experience of some sort with a ‘hunter mentality’ and a strong desire to win
• Proven success and ability to follow a system or discipline for success
• Excellent written and verbal communication skills
• The ability and desire to meet and exceed measurable performance goals
• The technical aptitude to master our sales tools
• A highly motivated entrepreneurial spirit
• Available to work flexible hours and weekends
• Professional, well-groomed personal appearance
• Clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.