Customer Sales Advisor - West Bend, WI

The Goodyear Tire & Rubber Company

West Bend (WI)

On-site

USD 26,000 - 38,000

Full time

14 days+

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Benefits offered by this job

Medical plans

401(k)

Certification reimbursement

Paid vacations

Job summary

A leading tire and auto service company in West Bend, WI, is seeking a Customer Sales Advisor. This role involves driving sales through exceptional guest service, building relationships, and managing guest interactions from check-in to check-out. Ideal candidates should have prior service experience and a valid driver's license. This position offers competitive pay and opportunities for career advancement.

Qualifications

Prior guest service experience is essential.
Must possess a valid driver's license.
Candidates must be at least 18 years old.
Legally authorized to work in the U.S. without sponsorship
No relocation offered for this position
Preferred: automotive guest service and tire sales experience

Responsibilities

Drive sales goals through guest interactions.
Build relationships and ensure guest satisfaction.
Take responsibility for all guest interactions.
Manage guest interactions from initial experience through completed service, including check-in, scheduling, estimating time, and checkout
Make recommendations to guests based on manufacturer recommendations
Promote self-development by using Company-provided training tools and maintain a clean, safe work and guest area

Skills

Guest service experience

Valid driver's license

Communication

Teamwork

Education

High School Diploma or GED

Job description

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Goodyear. More Driven.

Let's Connect APPLY TODAY To Schedule Your On Site Interview!

Text "Goodyear" to 66866 to connect with a recruiter!

Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader!

Goodyear. More Driven.

Let's Connect APPLY TODAY To Schedule Your On Site Interview!

Text "Goodyear" to 66866 to connect with a recruiter!

Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader!

General Description

As a Customer Sales Advisor, you will gain hands-on experience in one of Goodyear's Auto Service centers by making meaningful connections while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to be successful in a team- environment. We encourage you to allow us to invest in your success as you invest in ours; apply today!

Responsibilities Will Include, But Not Be Limited To

Help drive and reach sales goals through guest interactions including tire and service sales
Build guest relationships and ensure guest satisfaction through understanding their needs
Understand and be able to describe all warranties, advertising, and promotion of products and services
Take responsibility for guest interactions from initial experience through completed service,
including checking in, scheduling appointment, accurately estimating time requirements, and checking out.
Make recommendations to guests based on manufacturing recommendations
Promote self-development by utilizing Company provided training tools
Maintain a clean and safe work and guest area
Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications

Prior guest service experience
Valid driver's license
Must be at least 18 years of age
No relocation is being offered for this position
Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications

High School Diploma or GED
Previous Automotive Guest Service experience
Previous Tire Sales experience

Position Criteria

Strong work ethic; independently motivated to produce results with limited influence from others
Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
Ability to review, analyze, and interpret information, identify problems, and make decisions
Ability to read, understand, and follow procedures and guidelines
Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
Commitment to following established safety policies and procedures.

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Sales Associate, Customer Service Representative, Sales Representative, Sales Support Specialist, Retail Sales Associate, Parts specialist, Sales and Service Specialist

Goodyear is one of the world’s largest tire companies. It employs about 62,000 people and manufactures its products in 46 facilities in 21 countries around the world. Its two Innovation Centres in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate.

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please call (312) 915-5548

Click here for more information about Equal Employment Opportunity laws, and here for additional supplementary information.

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