Customer Sales Advisor - Levittown, NY

The Goodyear Tire & Rubber Company; Levittown (NY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Life insurance

Disability insurance

Tuition assistance

Sick time

Vacation time

Tire discounts

Job summary

The Goodyear Tire & Rubber Company in the United States is seeking a Customer Sales Advisor to join one of Goodyear's Auto Service centers. You will help drive tire and service sales, build guest relationships, and deliver outstanding service while learning about quality, sales, and profitability.

The role emphasizes teamwork and customer-focused performance. You’ll handle scheduling, time estimates, and checkout, while following safety policies and participating in training programs to support

Qualifications

• Customer service experience is required.
• Must be at least 18 years old.
• Valid driver’s license is required.
• US work authorization without sponsorship now or in the future.
• No relocation offered for this position.

Responsibilities

• Drive sales of tires and services through guest interactions.
• Build guest relationships and ensure satisfaction by understanding needs.
• Describe warranties, ads, and promotions accurately.
• Manage guest interactions from check-in to service completion and checkout.
• Make recommendations based on manufacturer guidance.
• Promote self-development using company training tools.
• Maintain clean and safe work and guest areas.
• Perform manual tasks including lifting tires and wheels; stand and squat as needed.

Skills

Guest service

Communication

Teamwork

Spanish (preferred)

Education

High School Diploma or GED

Job description

The pay range for this position is $17.00 - $20.00/hr; however, base pay offered may vary depending on factors such-as job-related knowledge, skills, experience, and market location. Selected candidates may be eligible for a number of benefits, including: medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sick and vacation time, as well as tire discounts.

General Description

As a Customer Sales Advisor, you will gain hands—on experience in one of Goodyear's Auto Service centers by making meaningful connections while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to be successful in a team- environment. We encourage you to allow us to invest in your success as you invest in ours.

Responsibilities will include, but not be limited to:

• Help drive and reach sales goals through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction through understanding their needs
• Understand and be able to describe all warranties, advertising, and promotion of products and services
• Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointment, accurately estimating time requirements, and checking out.
• Make recommendations to guests based on manufacturing recommendations
• Promote self—development by utilizing Company provided training tools
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications

• Prior guest service experience
• Valid driver's license
• Must be at least 18 years of age
• No relocation is being offered for this position
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications

• High School Diploma or GED
• Previous Automotive Guest Service experience
• Previous Tire Sales experience
• Spanish speaking preferred

Position Criteria

• Strong work ethic; independently motivated to produce results with limited influence from others
• Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
• Ability to review, analyze, and interpret information, identify problems, and make decisions
• Ability to read, understand, and follow procedures and guidelines
• Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
• Commitment to following established safety policies and procedures.

Application Process

• Within 5 minutes of applying, you'll get an email and text with a link to complete the prescreen questionnaire on any device.
• If you pass, you'll receive an invitation to schedule a phone or in-person interview.
• Your Goodyear application dashboard shows status updates and your recruiter's contact detail for assistance.

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GOODYEAR IS AN EQUAL OPPORTUNITY EMPLOYER

Goodyear is an Equal Employment Opportunity and Affir