Customer Sales Advisor - Kihei, HI

The Goodyear Tire & Rubber Company; Kihei (HI); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical

Prescription

Dental

Vision

401(k)

Life Insurance

Disability

Tuition assistance

Paid time off

Tire discounts

Training

Career advancement

Job summary

The Goodyear Tire & Rubber Company in Kihei, HI is seeking a Customer Sales Advisor to provide outstanding guest service while driving tire and service sales. You will build relationships, upsell products, and ensure a positive guest experience in a fast-paced retail environment at our Just Tires center.

Responsibilities include checking in guests, scheduling appointments, and accurately estimating time, while understanding warranties and promotions.

Qualifications

• Prior guest service experience is required.
• Must be at least 18 years old.
• Legally authorized to work in the U.S. without sponsorship.

Responsibilities

• Drive sales through guest interactions and upselling of tires and services.
• Build guest relationships and ensure satisfaction by understanding needs.
• Explain warranties, promotions and products clearly.
• Manage guest flow from check-in to checkout, including scheduling appointments and estimating time.

Skills

Guest service experience

Communication skills

Sales oriented

Teamwork

Education

High School Diploma or GED

Job description

Customer Sales Advisor - Kihei, HI

"Customer Service" "Sales Driven" "Upselling / Cross-selling" "Relationship Building" "Guest Experience" "Sales Goals / Target Achievement" "Product Knowledge" "Point of Sale (POS)" "Appointment Scheduling" Communication Skills" "Kahului HI jobs" "Maui retail jobs" "Hawaii customer service jobs" "Kahului sales jobs" "Retail jobs near Kahului"

The pay range for this position is $18.00 - $24.00/hr; however, base pay offered may vary depending on factors such-as job-related knowledge, skills, experience, and market location. Selected candidates may be eligible for a number of benefits, including: medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sick and vacation time, as well as tire discounts.

• medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sick and vacation time, as well as tire discounts.
• Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations.

Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results.

General Description

As a Customer Sales Advisor, you will gain hands on experience in one of Just Tires centers by making meaningful connections while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to be successful in a team- environment. We encourage you to allow us to invest in your success as you invest in ours.

Responsibilities Will Include, But Not Be Limited To

• Help drive and reach sales goals through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction through understanding their needs
• Understand and be able to describe all warranties, advertising, and promotion of products and services
• Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointment, accurately estimating time requirements, and checking out.
• Make recommendations to guests based on manufacturing recommendations
• Promote self-development by utilizing Company provided training tools
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications:

• Prior guest service experience
• Valid driver's license
• Must be at least 18 years of age
• No relocation is being offered for this position
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications:

• High School Diploma or GED
• Previous Automotive Guest Service experience
• Previous Tire Sales experience

Position Criteria:

• Strong work ethic; independently motivated to produce results with limited influence from others
• Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
• Ability to review, analyze, and interpret information, identify problems, and make decisions
• Ability to read, understand, and follow procedures and guidelines
• Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
• Commitment to following established safety policies and procedures