Customer Representative Assistant I - Seasonal (20 Weeks) - Cobscook Bay State Park

MaineGuide; Edmunds Township (ME); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Health Insurance Coverage

Dental Insurance

Retirement Plan

Job summary

The State of Maine is hiring a Seasonal Customer Representative Assistant I at Cobscook Bay State Park. The role involves greeting visitors, handling cash for entrance fees, and ensuring facilities and equipment are secure and well-maintained throughout the 20-week season.

Application materials include a resume and Direct Hire application. The position requires adherence to training and emergency procedures, with housing and shifts typical of Maine State Parks.

Qualifications

• Ability to follow directions.
• Possession of a valid Class C Maine Motor Vehicle Operator’s License prior to completing permanent status.

Responsibilities

• Greets park visitors and provides information about available services and facilities.
• Collects, maintains and protects change funds and income from entrance fees and related services.
• Records daily income and maintains toll facilities in neat, good order; secures facilities, radios and equipment as required.
• Attends mandated training and adheres to emergency operating procedures and bureau/state policies.

Skills

Follow directions

Job description

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State.

The Department of Agriculture, Conservation and Forestry, Bureau of Parks and Lands Division, is recruiting staff to fill a vacancy for a Seasonal (20 Weeks) Customer Representative Assistant I position, located at Cobscook Bay State Park.

DEPARTMENT OF AGRICULTURE, CONSERVATION & FORESTRY

BUREAU OF PARKS AND LANDS

CUSTOMER REPRESENTATIVE ASSISTANT I

Opening Date: October 22, 2026

Closing Date: End of the day November 04, 2026

Location: Cobscook Bay State Park

Position Number: 01720-3261

Position Type: Seasonal - 20 Weeks*

Class Code: 6508

Grade: 05 (Administrative)

Salary: $15.78 - $20.21 Per Hour

Interested applicants need to submit a Direct Hire Application along with a detailed Resume

For us to properly determine if you meet the minimum qualifications for any posting, you must be sure your resume includes the month and year for any relevant experience listed. Your resume should include the duties and responsibilities associated with each position. Any experience that was not full-time employment should be identified as such.

Season: 01720-3261 – 20 Weeks - Approximately 05/09/2027 to 09/25/2027

BRIEF JOB DESCRIPTION: This position meets/greets/assists park visitors in order to provide information about available services and facilities, collect/maintain/protect change fund and income derived from entrance fees and other related services; strictly adhere to Bureau’s cash handling policy; record public use and daily income, maintain toll facilities so they are neat and in good order, secure facilities, radios and equipment as required; attend all mandated training, have a knowledge of all communications procedures and emergency situations as covered in the emergency operating procedures, adhere to all Bureau and State policies; strictly adhere to the Bureau’s uniform policy, and ensure proper steps are taken in an emergency situation by knowing the park emergency operating procedures.

For questions specific to the position, please contact Sierra Tibbetts, at: [phone] or by e-mail at: [e-mail]

MINIMUM QUALIFICATIONS: Ability to follow directions.

LICENSING/REGISTRATION/CERTIFICATION: Some positions may require possession of a valid Class C Maine Motor Vehicle Operator’s License prior to completing permanent status.

The following general information pertains to seasonal employment at Maine State Parks:

• Applicants must be 18 years of age or older (Lifeguards must be 16 or older)
• Applicants must be U.S. Citizens or have legal authority to work in the U.S.
• Housing is provided in the Penobscot River Corridor and the Allagash Wilderness Waterway
• In general, housing is not available at the other parks
• Most positions are scheduled to work 40 hours each week, with weekends and some holidays required
• Parks seasonal positions are required to wear uniforms which are provided by the agency.

Job offers to a new hire are conditional upon verification of credentials, criminal record, and driver’s license check if applicable. Three references must be made available at the interview to include at least one work-related reference. Anyone who meets the minimum qualifications of the position may apply.

The Department is not responsible for late receipt of applications due to mail service or faxing malfunctions.

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

• Work-Life Balance – Rest is essential. Take time for yourself using 13 paid holidays,12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($12,213.60-$14,369.04 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Officeof Employee Health and Wellness for more information about program requirements.
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
• Retirement Plan – The State of Maine contributes 14.06%of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
• Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
• Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
• Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
• Living Resources Program – Navigate challenging work and life situations with our employee assistance program.
• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive forty-two (42) consecutive calendar days of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
• Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in aMaineSaves457(b) account through payroll deductions.
• Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying? Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.

If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.