Customer Representative

Inspired; Vancouver (WA); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote work with flexible scheduling

Opportunities for growth

Travel perks and exclusive discounts

Supportive team environment

Job summary

A travel agency is seeking a Travel Customer Representative to support clients throughout their journey. This role involves assisting with inquiries, bookings, and ensuring a superior customer experience. Ideal candidates should have strong customer service skills, attention to detail, and a passion for travel. Enjoy 100% remote work, flexible scheduling, and growth opportunities within the agency. Join us to create unforgettable experiences for travelers.

Qualifications

• Strong customer service experience (preferably in travel or hospitality).
• Excellent verbal and written communication skills.
• Organized and dependable with a high attention to detail.
• Comfortable with technology and quick to learn booking platforms.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations and travel documents.
• Handle concerns or complaints with empathy and problem-solving skills.

Skills

Typing

Data Entry

Customer Service

Basic Math

Computer Skills

Job description

Overview

About the job Travel customer representative

As a Travel Customer Representative you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries resolve issues provide booking updates and ensure that every interaction reflects our commitment to exceptional service.

Responsibilities

• Respond promptly and professionally to client inquiries via email phone and messaging platforms.
• Assist with travel bookings changes cancellations and special requests.
• Provide accurate information about destinations travel documents and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Ideal Candidate

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized dependable and proactive with a high attention to detail.
• Comfortable with technology and quick to learn booking platforms and systems.
• Passion for travel and helping others plan unforgettable experiences.

Perks

• 100% remote work with flexible scheduling.
• Opportunities for growth within the agency.
• Travel perks and exclusive industry discounts.
• Supportive team environment with ongoing training.

If youre enthusiastic about travel and love creating memorable experiences for others wed love to hear from you. Apply today and start your journey with Viaja con Andrea!

Key Skills

Typing, Data Entry, Customer Service, Basic Math, Computer Skills, Windows, Banking, Upselling, Pricing, Sanitation, Cash Handling, Stocking

Employment Type : Full Time

Experience: years

Vacancy: 1