Customer Relations Representative - State Farm Agent Team Member Location: GA-Woodstock-30188

Kirkbuchholz; Canton (GA); On-site; USD 35,000 - 65,000; Full time

Job summary

An established industry player is seeking a Customer Relations Representative to enhance client relationships and support business operations. This role is essential for fostering meaningful connections with customers and addressing their needs through effective communication and service. If you have a passion for sales and customer service, this opportunity allows you to grow your career while making a positive impact in your community. Join a dynamic team that values your contributions and offers a supportive environment for professional development and advancement.

Benefits

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Qualifications

• Experience in sales and managing client relationships preferred.
• Excellent communication skills and customer service dedication.

Responsibilities

• Establish and maintain customer relationships, providing prompt service.
• Respond to inquiries regarding insurance and promote customer relations.

Skills

Sales Experience

Customer Relationship Management

Communication Skills

Customer Service Orientation

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Relations Representative - State Farm Agent Team Member for Kirk Buchholz - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service, which includes responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience managing client relationships is preferred.
• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to a customer.