Customer Relations Representative - State Farm Agent Team Member

Gorecoggininsurance; South Carolina; On-site; USD 60,000 - 80,000; Full time

Job summary

An independent insurance agency in North Myrtle Beach seeks a Customer Relations Representative to enhance customer relationships and deliver exceptional service. This role involves educating clients on insurance options, maintaining a strong work ethic, and being proactive in addressing customer needs. The ideal candidate is detail-oriented and possesses strong communication skills, with additional benefits including paid time off, hourly pay plus commission, and opportunities for advancement.

Benefits

Paid time off (vacation and personal/sick days)

Growth potential/Opportunity for advancement

Hourly pay plus commission/bonus

Health benefits

Qualifications

• Outgoing and customer-focused individual preferred.
• Must be motivated to succeed and able to multi-task.
• Pride in getting work done accurately and timely.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options.

Skills

Excellent communication skills - written, verbal, and listening

People-oriented

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Ability to work in a team environment

Ability to multi-task

Ability to effectively relate to a customer

Bilingual - Spanish preferred

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in North Myrtle Beach, SC. Responsive recruiter replies within 24 hours.

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency
• Hourly pay plus commission/bonus
• Health benefits
• Valuable experience

Requirements

• Excellent communication skills - written, verbal and listening
• People-oriented
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer
• Bilingual - Spanish preferred
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $15.00 - $18.00 per hour

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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