Customer Relations Representative - State Farm Agent Team Member

Charlesberrouet; Pennsylvania; On-site; USD 50,000 - 70,000; Full time

Job summary

A leading insurance agency in Philadelphia is seeking a Customer Relations Representative to provide exceptional service and drive sales growth. This role involves maintaining client relationships, advising on insurance products, and identifying sales opportunities. Join a supportive team culture that values your contributions and offers career development opportunities.

Benefits

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Qualifications

• Strong communicator, confident and personable in interactions.
• Detail-oriented and able to manage multiple client accounts efficiently.
• Customer-oriented mindset with a passion for helping others.

Responsibilities

• Assist clients with policy inquiries, updates, and claims support.
• Conduct needs-based policy reviews to ensure appropriate coverage.
• Proactively recommend additional insurance products based on customer needs.

Skills

Communication

Customer Service

Sales-Driven

Attention to Detail

Education

State Insurance License (or willing to obtain)

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Philadelphia, PA

• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

Customer Relations Representative – Service with a Sales Edge!

Are you a people-focused professional who loves providing outstanding customer service? Do you enjoy building relationships while identifying solutions that benefit clients? If so, The Berrouet Agency is looking for you!

As a Customer Relations Representative, you’ll play a vital role in supporting our clients while also driving in-book sales through proactive product recommendations. You’ll be the trusted point of contact for customers, ensuring they feel valued while guiding them toward the right insurance solutions.

Why Join Us?

• A Customer-First Focus – Help clients navigate their insurance needs with care and expertise.
• Service + Sales Growth – Earn while you assist by identifying additional coverage opportunities.
• Career Development – Training, licensing assistance, and advancement opportunities.
• Supportive Team Culture – Work in a positive, team-oriented environment where your contributions are appreciated.
• Competitive Compensation – Base pay plus incentives for in-book sales and retention.

What You’ll Do

• Deliver Exceptional Customer Service – Assist clients with policy inquiries, updates, and claims support.
• Educate & Advise – Conduct needs-based policy reviews to ensure clients have the right coverage.
• Identify Sales Opportunities – Proactively recommend additional products that align with customer needs.
• Develop and Maintain Client Relationships – Be the trusted go-to person for insurance solutions.
• Support Agency Growth – Generate leads and referrals while promoting our services.

What We’re Looking For

• Strong Communicator – Confident, clear, and personable in all interactions.
• Customer-Oriented Mindset – A passion for helping others and ensuring client satisfaction.
• Sales-Driven Service – Ability to recognize in-book sales opportunities while assisting customers.
• Detail-Oriented & Organized – Ability to multitask and manage client accounts efficiently.
• Licensed or Willing to Obtain – Must meet state insurance licensing requirements (we’ll help guide you through the process).
• Bilingual Candidates Preferred – Expand our ability to serve a diverse client base.

Ready to Elevate Your Career?

If you’re excited about combining service excellence with sales growth, we want to hear from you! Apply today and start a rewarding career with The Berrouet Agency where customer care meets sales success.

Compensation $50,000.00 - $70,000.00 per year

Customer Relations Representative - State Farm Agent Team Member

Full Time in Philadelphia, PA

Responsive recruiter Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Customer Relations Representative – Service with a Sales Edge! Are you a people-focused professional who loves providing outstanding customer service? Do you enjoy building relationships while identifying solutions that benefit clients? If so, The Berrouet Agency is looking for you! As a Customer Relations Representative, you’ll play a vital role in supporting our clients while also driving in-book sales through proactive product recommendations. You’ll be the trusted point of contact for customers, ensuring they feel valued while guiding them toward the right insurance solutions. Why Join Us?

• A Customer-First Focus – Help clients navigate their insurance needs with care and expertise.
• Service + Sales Growth – Earn while you assist by identifying additional coverage opportunities.
• Career Development – Training, licensing assistance, and advancement opportunities.
• Supportive Team Culture – Work in a positive, team-oriented environment where your contributions are appreciated.
• Competitive Compensation – Base pay plus incentives for in-book sales and retention.

What You’ll Do

• Deliver Exceptional Customer Service – Assist clients with policy inquiries, updates, and claims support.
• Educate & Advise – Conduct needs-based policy reviews to ensure clients have the right coverage.
• Identify Sales Opportunities – Proactively recommend additional products that align with customer needs.
• Develop and Maintain Client Relationships – Be the trusted go-to person for insurance solutions.
• Support Agency Growth – Generate leads and referrals while promoting our services.

What We’re Looking For

• Strong Communicator – Confident, clear, and personable in all interactions.
• Customer-Oriented Mindset – A passion for helping others and ensuring client satisfaction.
• Sales-Driven Service – Ability to recognize in-book sales opportunities while assisting customers.
• Detail-Oriented & Organized – Ability to multitask and manage client accounts efficiently.
• Licensed or Willing to Obtain – Must meet state insurance licensing requirements (we’ll help guide you through the process).
• Bilingual Candidates Preferred – Expand our ability to serve a diverse client base.

Ready to Elevate Your Career? If you’re excited about combining service excellence with sales growth, we want to hear from you! Apply today and start a rewarding career with The Berrouet Agency where customer care meets sales success. Compensation $50,000.00 - $70,000.00 per year Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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