Customer Relations Representative - State Farm Agent Team Member

Chris Champ; Ohio; On-site; USD 40,000 - 50,000; Full time

Job summary

A local insurance agency in Fairfield, OH is seeking a Customer Relations Representative to enhance customer experiences and support agency growth. Ideal candidates will have strong communication skills and a customer-focused mindset. This full-time role offers a salary range of $40,000 to $50,000 per year, along with benefits such as a flexible schedule and training opportunities.

Benefits

Simple IRA

Licensing paid by agency

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Fairfield, OH

Benefits

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Chris Champ - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation $40,000.00 - $50,000.00 per year

Additional Information

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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