Customer Relations Representative - State Farm Agent Team Member

Amandadixon; Newark (DE); On-site; USD 35,000 - 65,000; Full time

Job summary

An exciting opportunity awaits with a forward-thinking independent contractor agent, where customer engagement and relationship building are at the forefront. This role emphasizes the importance of understanding customer needs and providing tailored insurance solutions. With a focus on personal growth and advancement, you will be part of a dynamic team dedicated to delivering exceptional service. Enjoy a supportive environment where your contributions are valued, and take advantage of benefits like a Simple IRA, paid time off, and licensing support. If you are motivated and people-oriented, this is the perfect opportunity for you to thrive in your career.

Benefits

Simple IRA

Salary plus commission/bonus

Paid time off

Growth potential

Licensing paid by agency

Qualifications

• Interest in marketing products based on customer needs.
• Excellent communication skills required for customer interactions.

Responsibilities

• Establish and maintain customer relationships.
• Educate customers about insurance options and market products.

Skills

Customer Focus

Communication Skills

Problem Solving

Teamwork

Detail Oriented

Bilingual (Spanish)

Job description

Position Overview:

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities:

1. Establish customer relationships and follow up with customers, as needed.
2. Use a customer-focused, needs-based review process to educate customers about insurance options.
3. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

1. Simple IRA
2. Salary plus commission/bonus
3. Paid time off (vacation and personal/sick days)
4. Growth potential/Opportunity for advancement within my agency
5. Licensing paid by agency

Requirements:

1. Interest in marketing products and services based on customer needs
2. Excellent communication skills - written, verbal and listening
3. People-oriented
4. Detail oriented
5. Proactive in problem solving
6. Able to learn computer functions
7. Ability to work in a team environment
8. Bilingual Spanish preferred

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.