Customer Relations Representative - State Farm Agent Team Member

Dianainsuresme; Montana; On-site; USD 40,000 - 60,000; Full time

Job summary

An insurance agency in Billings, MT, is seeking a Customer Relations Representative. This role involves providing exceptional service to clients, addressing inquiries related to insurance, and building relationships within the community. Candidates should be dedicated to customer service and possess excellent communication skills. The position offers a competitive salary of $40,000 - $60,000 annually and various benefits including health and dental insurance.

Benefits

401(k) matching

Health insurance

Dental insurance

Vision insurance

Paid time off

Training & development

Bonus based on performance

Opportunities for advancement

Competitive salary

Qualifications

• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Skilled in providing friendly customer service and support.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service.
• Use exemplary communication to meet the needs of customers.

Skills

Dedicated to customer service

Excellent communication skills

Proactive in problem-solving

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Billings, MT

Benefits

• 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Training & development
• Bonus based on performance
• Opportunities for advancement
• Competitive salary

COMPENSATION $40,000.00 - $60,000.00 per year

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Diana Larson - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

Join a community of good neighbors

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Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none