Customer Relations Representative - State Farm Agent Team Member

Churchsf; Michigan; On-site; USD 35,000 - 45,000; Full time

Job summary

Join a leading insurance agency as a Customer Relations Representative. You will provide exceptional customer experiences, manage inquiries, and support community members. This full-time role offers opportunities for advancement and a supportive work environment.

Benefits

Health insurance

Vision insurance

Paid time off

Opportunity for advancement

Dental insurance

Training & development

Company parties

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information.
• Assist with customer retention strategies.

Skills

Communication

Problem Solving

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Lansing, MI

• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Michael Church - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation: $20.00 per hour

Benefits

• Company parties
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Note: State Farm agents are independent contractors who hire their own employees. Employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.