Customer Relations Representative - State Farm Agent Team Member

Cullen Hayes; Michigan; On-site; USD 55,000 - 75,000; Full time

Job summary

As a Customer Relations Representative at a leading State Farm Agent, you will enhance agency growth through strong client relationships and superior customer service. The role involves service inquiries, promoting products, and ensuring customer satisfaction. Join a dedicated team passionate about community engagement and customer success.

Benefits

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Vision insurance

Qualifications

• Experience in sales (retail, telemarketing preferred).
• Excellent written, verbal, and listening communication skills.
• Ability to anticipate and effectively relate to customer needs.

Responsibilities

• Establish and follow up on customer relationships.
• Provide prompt, accurate, and friendly customer service.
• Promote long-lasting customer relations.

Skills

Communication skills

Customer service

Sales experience

Relationship management

Marketing interest

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Brighton, MI

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Vision insurance

ROLE DESCRIPTIONAs an Customer Relations Representative - State Farm Agent Team Member for Cullen Hayes - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Experience managing client relationships is preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needs
• Able to effectively relate to a customer

Compensation $55,000.00 - $75,000.00 per year

Customer Relations Representative - State Farm Agent Team Member

Full Time in Brighton, MI

Responsive recruiter Benefits

• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development
• Vision insurance

ROLE DESCRIPTIONAs an Customer Relations Representative - State Farm Agent Team Member for Cullen Hayes - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Experience managing client relationships is preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needs
• Able to effectively relate to a customer

Compensation $55,000.00 - $75,000.00 per year Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none