Customer Relations Representative - State Farm Agent Team Member

Talentify; Manitowoc (WI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Bonus based on performance

Flexible schedule

Paid time off

Training & development

License reimbursement

Simple IRA

Opportunity for advancement

Competitive salary

Job summary

State Farm Agent Todd Glover is seeking a Customer Relations Representative to deliver exceptional service and support the growth of the agency. You will handle customer inquiries, update records, and collaborate with team members to meet community needs.

Ideal candidates are customer-focused with strong communication and problem-solving skills. This role offers a competitive salary, health insurance, and opportunities for advancement within a supportive sales-focused environment.

Qualifications

• Strong communication and problem-solving abilities.
• Experience in customer service preferred.
• Ability to stay calm in high-stress situations.

Responsibilities

• Handle customer inquiries and resolve issues.
• Maintain customer records and update information.
• Support customer retention strategies.
• Coordinate with departments to ensure satisfaction.

Skills

Communication

Problem-solving

Customer service

Calm under pressure

Job description

Benefits:

• License Reimbursement
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Relations Representative - State Farm Agent Team Member with Todd Glover - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.